Harlee Griffin

Safely led and assisted trail rides with up to 12 guests daily, delivering safety and instructional spiels. Established and ran a monarch surveying site and program, including monthly surveying, data entry, and tagging/recording monarchs for tracking.

Trained and welcomed new cast members, emphasizing safe guest interactions aligned with Walt Disney Company guest service principles. Provided leadership among peers and supported ongoing safety and training for daily operations.

Provided exceptional daily care for over 100 horses and ponies at Walt Disney World, including feeding, administering medications, and following personalized animal care plans. Supported guest service and helped with trail ride and carriage ride operations, including reservation-system assistance.

Helped establish a library book sharing program and processed incoming book inventory. Collaborated with librarians across the state to ensure correct inventory and prepared daily reports.

Managed store operations when the store manager was not scheduled, coordinating a team of 15–20 sales associates. Drove sales through upselling, managed inventory receiving/processing, supported product displays, and resolved customer conflicts.

Managed a high-volume store and led a team of 10–15 sales associates, consistently meeting and exceeding sales goals. Created schedules and business reports, set up product SKUs in Shopify and Heartland POS, and supported e-commerce fulfillment, inventory organization, social media content, and product displays.

Activities and societies: Included project management, social media management, data entry, office management, and event planning (per provided details).

Earned a Bachelor of Science at Belmont University with studies covering office management and creative & entertainment industries, along with an event planning focus and a minor in music business.