Harivansh Agarwal

I’m a Product Manager and Project Manager with 4 years of end-to-end product lifecycle ownership and cross-functional programme delivery at IDEMIA, supporting 600+ enterprise and government clients across identity and security technology. I own product strategy, roadmap planning, and discovery—from requirement gathering and PRD writing to Agile/Scrum delivery and KPI definition—across B2B SaaS, Industrial IoT, BFSI, GovTech, and digital identity platforms.

I’m especially proud of measurable delivery impact: I led a 4-person team through AI-first standardisation and automation, achieving 56% delivery cycle time reduction and 64% FTR improvement (plus 29% cycle time reduction and 46% FTR improvement in the most recent quarter). I also drove AI-powered process redesign for eUICC and IoT, reducing manual effort by 27% and improving a 91% FTR baseline by a further 63 points, while building structured customer feedback loops and enablement programmes that improved efficiency and reduced defects.