Harel Barquero
@harelbarquero
Customer service intern at Universidad de Tecnología y Comercio who supported students with admissions questions and academic program information.
NicaraguaWhat I'm looking for
At Universidad de Tecnología y Comercio, I assisted prospective and current students by answering questions about university services and admissions. I also called future students and parents to share information about academic programs and scholarships.
In my freelance computer repair and IT work, I cleaned and maintained desktop and laptop computers for clients, including Quimvetsa and Mercedes-Benz Nicaragua. I troubleshot malware and operating system errors and installed Windows and Linux systems, software, and hardware drivers.
I completed a specialized course in repairing and maintaining personal computers at Universidad Nacional de Ingeniería (UNI). I’m looking for a customer service role where I can help people with their questions and continue to learn and grow.
Experience
Work history, roles, and key accomplishments
Freelance Computer Repair and IT Work
Freelance
Jan 2023 - Jul 2026 (3 years 6 months)
Provided computer repair and IT services, including cleaning and maintaining desktop and laptop computers, troubleshooting malware and OS errors, and installing Windows and Linux operating systems, software, and hardware drivers for clients.
Internship
Universidad de Tecnología y Comercio
Aug 2025 - Dec 2025 (4 months)
Assisted prospective and current students by answering questions and resolving inquiries about university services and admissions. Conducted outbound calls to provide information about academic programs and scholarships, and maintained student records in the university database.
Education
Degrees, certifications, and relevant coursework
American Nicaraguan School
Bachillerato en Ciencias y Letras, General Studies
2024 -
Pursuing a Nicaraguan High School Diploma and a Cognia-Accredited United States High School Diploma.
Universidad Nacional de Ingeniería (UNI)
Specialized Course, Computer Repair and Maintenance
2023 - 2023
Completed a specialized course in repairing and maintenance of personal computers.
Tech stack
Software and tools used professionally
Availability
Location
NicaraguaAuthorized to work in
Salary expectations
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