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Hapi User

@hapi

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Conscientious, patient-focused healthcare professional

United Kingdom

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What I'm looking for

Seeking a challenging role that leverages my expertise in healthcare systems and applications to drive process improvements and deliver innovative solutions that enhance patient care and satisfaction.

As a seasoned Healthcare Systems Technical Consultant with over 20 years of experience, I have consistently demonstrated my ability to lead clinical applications, configure systems, and provide exceptional application support. My patient-focused approach has earned me a reputation for delivering innovative solutions that improve healthcare operations while ensuring cost-efficiency and patient satisfaction.

Throughout my career, I have worked with various healthcare organizations, including Cambridge University Hospitals, Princess Alexandra Hospital, and Merck, Sharp and Dohme. My expertise in systems analysis, departmental cross-functionality, and people engagement has enabled me to drive process improvements and implement effective solutions.

I possess excellent interpersonal, organizational, time management, and communication skills, which have been instrumental in my success as a leader and team player. I am committed to staying up-to-date with the latest industry developments, holding certifications in Epic Healthcare, Prince2 Practitioner, Active Directory, and Network Infrastructure.

Experience

Work history, roles, and key accomplishments

Current

APPLICATION ANALYST

Current

Cambridge University Hospitals

Mar 2021 - Feb 2022 (11 months)

Finding solutions to complex information problems using clinical software, ensuring benefits to patients through analysis and delivery of software solutions.

Epic HL7

SENIOR APPLICATION SUPPORT

Princess Alexandra Hospital

Apr 2015 - Jun 2019 (4 years 2 months)

Directing the end-to-end configuration and delivery of the Emergency Care DataSet into the clinical system, identifying problems to implement solutions and internal changes to induce more efficient software.

Configuration

ELECTRONIC PATIENT RECORD CONFIGURATION ANALYST

Princess Alexandra Hospital

Feb 2014 - Apr 2015 (1 year 2 months)

Secured continuous data migration from the old system to the new system by conducting clinical initiatives and validation for the brand-new Cambio COSMIC.

Câmbio

APPLICATION SUPPORT ANALYST

Merck, Sharp and Dohme

Oct 2010 - Sep 2012 (1 year 11 months)

Maintained a high level of industry awareness, communicating with diverse customers to interpret and elaborate clinical data during clinical software presentation.

MSD Informatics Clinical Manager SQL