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Hannah Williams

@hannahwilliams2

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Operations Manager with expertise in compliance and process automation.

United States

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What I'm looking for

I am seeking a role that fosters innovation and values process improvement, with opportunities for growth and collaboration.

I'm Hannah Mary Williams, an Operations Manager with a strong background in compliance and process automation, currently working at PwC. My journey began with a Bachelor of Business Administration from the University of Michigan, where I honed my leadership skills as VP of Finance for Delta Delta Delta Sorority and engaged in sustainability initiatives with the Net Impact Sustainability Club.

At PwC, I have successfully led various projects that streamline operations and enhance compliance across multiple teams. My role as Operations Manager involves coordinating product launch compliance efforts, automating vendor payment processes, and designing scalable monitoring systems that significantly increase transparency and risk mitigation. I pride myself on building strong cross-functional relationships and being a trusted advisor within the firm.

Previously, as an Operations Analyst, I established operational infrastructures for new product teams and developed systems that improved budget visibility and approval efficiency. My experience as a Data Automation Consultant allowed me to leverage automation tools to enhance productivity and data integrity for over 100 client teams. I am passionate about driving efficiency and fostering a culture of continuous improvement.

Experience

Work history, roles, and key accomplishments

Operations Manager

PwC

Apr 2023 - Sep 2024 (1 year 5 months)

Coordinated product launch compliance efforts across 8 internal stakeholder groups and the product team, ensuring both compliance standards and timelines for feature launches and integrations were successfully met. Streamlined vendor payment process by automating calculation and centralizing key tracking systems, effectively reducing manual workload by one full-time employee while ensuring reporti

Product Launch Compliance Stakeholder Management Process Automation Vendor Management

Operations Analyst

PwC

Feb 2020 - Mar 2023 (3 years 1 month)

Established operational infrastructure for a new product team, partnering with the Chief of Staff to design scalable systems that balanced the agility of a fast-paced tech product development group with the compliance demands of a large, regulated audit firm. Developed and implemented an invoice tracking system, improving budget visibility, approval efficiency, and transparency for a $5M+ budget.

Infrastructure Scalable Systems Budget Management Cross Functional Collaboration Automation Tools

Data Automation Consultant

PwC

Jan 2018 - Feb 2020 (2 years 1 month)

Developed and integrated automation workflows for the tax function, increasing internal and client productivity by leveraging tools such as Alteryx, robotic process automation (RPA), and Tableau. Engineered workflows and related dashboards adopted by 100+ client teams, improving data integrity and analytic insights.

Workflow Automation Alteryx Robotic Process Automation Tableau Data Integrity

Education

Degrees, certifications, and relevant coursework

University of Michigan, Stephen M. Ross School of Business

Bachelor of Business Administration, Business Administration

Activities and societies: Delta Delta Delta Sorority (VP Finance, Standards Committee), Net Impact Sustainability Club

Studied business administration at the Stephen M. Ross School of Business. Involved in Delta Delta Delta Sorority as VP Finance and on the Standards Committee, and participated in the Net Impact Sustainability Club.