Hannah User

Managed end-to-end project lifecycle for 50+ annual client engagements, including scope, resource planning, scheduling, and budget tracking. Coordinated 8-12 simultaneous site-based projects weekly and served as primary client contact, achieving 80% repeat business and 5-star average rating.

Led third-party and vendor partner programs, streamlining workflows and reducing resolution timelines by 25%. Served as primary operational contact during a major restructuring, maintaining service continuity and implementing quality control frameworks achieving 99% data integrity.

Administered audited dietary rations, health monitoring protocols, and bio-security sanitation workflows. Executed structured groundwork and behavioral modification plans for high-stress equine intakes.

Coordinated workflows and facilitated alignment meetings for a cross-functional team of 45+ associates. Managed scheduling and resource allocation, maintaining 0% backlog, and redesigned audit procedures reducing appeal rates by 95%.

Maintained project documentation and compliance standards, executing 150+ process compliance audits per week. Partnered with cross-functional teams to perform root cause analysis on systemic issues.

Bred and marketed 10-15 feeder and market lambs annually, managed a personal beef herd, and operated a seasonal market hog project. Earned 2009 Reserve Grand Champion Market Hog and 2011 Grand Champion Novice Dairy Cattle Showman.

Trained for 10 years across English, Western, and Dressage disciplines. Studied daily health maintenance, anatomy, and conditioning tracking.

Bachelor of Science in Environment and Resource Geography from Central Washington University.

Lean Six Sigma Yellow Belt certification from Amazon.