Hannah Langford

Provided executive secretarial support to a 7-person senior leadership team, managing calendars, scheduling, and high-level meeting coordination across multiple time zones. Handled 50+ flight bookings annually, hotel reservations, and ground transfers, and managed international shipments and document logistics.

Managed the CEO's calendar and meeting schedule, screened and drafted executive correspondence, and compiled reports, presentations, and briefing materials. Coordinated cross-functional projects and corporate events, and supported full-cycle recruitment and HR operations.

Delivered restaurant guest relations at a leading luxury hospitality brand, managing reservations, seating, and VIP guest experiences. Drove revenue by upselling premium menu items and services, and resolved guest concerns while upholding luxury brand standards.

Managed end-to-end travel bookings for individual and group clients, including flights, hotels, transport, and bespoke itineraries. Liaised with suppliers to confirm reservations, negotiate rates, and resolve discrepancies, and processed payments while maintaining accurate records.

Completed National Senior Certificate at Alberton High School in South Africa.

Completed a Professional Diploma in Office Administration Management.

Completed an Executive Diploma in Business Management & Administration.

Completed a Certificate in Executive Assistant Role (Working for Chairman & CEO).

Completed an Accounting & Bookkeeping Masterclass.

Completed courses in AI: Design Fundamentals and AI: Applied Productivity & Business Use.