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HAMZA DARIF

@hamzadarif

E-commerce operations specialist who managed store operations, order fulfillment, and AI-assisted customer support with WordPress and WooCommerce.

Morocco

Message

I managed daily store operations, order fulfillment, and customer support via live chat and email as an E-Commerce Support & Operations Specialist.

I used AI-assisted drafting tools to handle customer queries and improve response quality and speed. I also conducted daily WordPress and WooCommerce audits to keep product listings accurate and order administration running smoothly.

I provided remote technical support via AnyDesk, troubleshooting installation and software issues.

Experience

Work history, roles, and key accomplishments

E-Commerce Support & Operations Specialist (Remote) 2024 – June 2026

Full-time

Jan 2024 - Jul 2026 (2 years 6 months)

• Managed daily store operations, order fulfillment, and client support via live chat and email.
• Handled customer queries efficiently using AI-assisted drafting tools to improve response quality and speed.
• Conducted daily WordPress and WooCommerce audits to ensure accurate product listings and seamless order administration.
• Provided remote technical support via AnyDesk to troubleshoot and re