At Mawdoo3.com, I partnered with business leaders and commercial functions across UAE operations to align people initiatives with organizational priorities. I designed a Strategic Performance Management process with SMART goals, continuous feedback, and performance review cycles.
I developed HR and workforce analytics dashboards covering turnover, recruitment effectiveness, time-to-fill, cost-per-hire, and workforce trends, translating the data into management insights. I also coordinated learning initiatives and supported recruitment and employee relations.
At MAB Facilities Management L.L.C, Queen Alia International Airport, I managed HR support for a 400-employee workforce. I contributed to workforce stability and operational continuity while supporting HRIS data, payroll, benefits, and employee matters.
For my MBA action research at University of Technology Malaysia (UTM), I designed a Strategic Performance Management framework for an SME, including a Balanced Scorecard and a Power BI executive dashboard. I also developed an Employee Handbook for The Growth Pillars, standardizing HR policies and procedures in line with Jordanian Labour Law.
