hamsini doppala
@hamsinidoppala
Operations Analyst specializing in client onboarding, KYC/KYB, and AML compliance with 3+ years.
IndiaWhat I'm looking for
I’m an Operations Analyst with 3+ years of experience in Client Onboarding, KYC/KYB, Customer Due Diligence (CDD), risk assessment, and regulatory compliance. I verify individual and business customers, analyze complex customer documentation and business ownership structures, and perform risk-based reviews to support accurate case decisions and audit readiness.
In my current role as a Senior Operations Analyst at Firstsource Solutions Ltd., I conduct Enhanced Due Diligence (EDD) for high-risk customers (PEP, sanctions, adverse media, and source of wealth reviews), reconcile records across multiple systems, and escalate high-risk cases to Compliance/AML teams through an escalation matrix. I also improved alert quality by reducing false positives through analytical review, consistently managed high-volume time-sensitive workloads within SLA timelines, and received a Best Performer Award for quality and top performance.
Experience
Work history, roles, and key accomplishments
Supported client onboarding by reviewing documentation, performing risk-based assessments, and ensuring KYC/AML compliance. Conducts EDD for high-risk customers and manages high-volume casework within SLA/quality standards.
Performed CDD/EDD for individual and corporate clients to ensure KYB compliance and regulatory adherence. Screened entities/directors/beneficial owners for sanctions/PEPs and managed onboarding issues through cross-functional coordination.
Worked in SAP ABAP development within an Application Management Services (AMS) team for the VALEO client. Developed and maintained SAP ABAP objects and supported application maintenance, incident resolution, testing, and production support.
Education
Degrees, certifications, and relevant coursework
Anurag University
Bachelor of Technology (B.Tech), Computer Science Engineering
2015 - 2019
Completed a B.Tech in Computer Science Engineering at Anurag University, Hyderabad, from 2015 to 2019.
New Chaitanya Junior College
Intermediate
2013 - 2015
Completed Intermediate education at New Chaitanya Junior College, Hyderabad, from 2013 to 2015.
St. Martin’s High School
Matriculation
2012 - 2013
Completed Matriculation at St. Martin’s High School, Hyderabad, from 2012 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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