At Citi, I lead KYC advisory, client onboarding and Client Lifecycle Management operations for institutional portfolios across South Asia, JANA, the UK and the US. I advise senior stakeholders on CDD/EDD, customer risk ratings and regulatory interpretation across ICB, Corporate and Institutional segments.
I manage complex reviews involving PEPs, foreign correspondent banks and other high-risk clients, and draft risk acceptance memos for senior compliance stakeholders. I maintain 90%+ QC accuracy across institutional KYC reviews.
As Manager at Citi, I served as Global Quality Checker and embedded RCSA and KRI monitoring into the QC cycle, turning control gaps into tracked remediation actions. I also designed AML/KYC training and trained 10+ analysts.
Earlier, I handled KYC onboarding, renewals and remediation at Citi, Mphasis Ltd. and Kelly Services. My work has included sanctions and adverse-media screening, name-matching analysis, digital onboarding initiatives and serving as Senior Tester and SME on an AI-assisted automation project.
