At Freelance / Independent Consultant, I manage end-to-end billing cycles for SaaS and eCommerce clients, delivering invoices and completing monthly and quarterly reconciliations.
I’m the main point of contact for billing questions, explain charges, and resolve disputes to keep accounts in good standing.
I track outstanding balances and payment deadlines, negotiate payment arrangements, and correct account discrepancies before they affect financial reporting.
At Humanity.com Inc., I issued invoices and account updates, resolved client billing issues, and tracked incoming payments. I also bring four years of customer service experience handling inquiries and complaints by phone, email, and live chat.
