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Haleemah Abdulhafiz Hafiz

@haleemahabdulhafizha

Customer Service Representative at Dominium Microfinance Company who handled customer enquiries and recorded information for account and business processes.

Nigeria

Message

What I'm looking for

I’m open to suitable entry-level opportunities in customer service, customer support, sales, reception or front desk, administrative support, data entry, office assistance, business or operations support, call centre or contact centre, and retail customer service.

At Dominium Microfinance Company, I communicated with customers by phone, WhatsApp, and text, and collected and recorded information for account and business processes.

I followed up with customers, assisted with information verification, and worked with staff to support daily operations.

In family and small business settings, I assisted with selling and supplying products, packaging, customer enquiries, and day-to-day business activities. I’m open to suitable entry-level opportunities in customer service, sales, or administrative support.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Dominium Microfinance Company

Jul 2026 - Aug 2026 (1 month)

Communicated with customers through phone calls, WhatsApp, and text messages. Collected and recorded customer information accurately, followed up with customers, and supported daily operations.

Customer Service Communication Skills Data Entry Record keeping Attention To Detail Teamwork

Sales / Business Support

Family/Small Business Experience

Assisted with selling and supplying products, communicated with customers, and supported day-to-day business activities. Gained practical experience in sales and customer relations.

Sales Client Relations Communication Skills Packaging Customer Follow up