
Deborah Obafemi
@deborahobafemi
Customer service representative who resolved complaints and supported customers across phone, email, and chat.
What I'm looking for
As a Customer Service Representative, I responded to customer inquiries by phone, email, and chat, providing information about products and services.
I resolved complaints and addressed concerns promptly, helping maintain customer satisfaction. Customers gave me positive feedback for being patient, polite, and helpful.
In that role, I also helped turn unhappy customers into repeat customers while working with team members to support smooth service delivery.
As a part-time Sales Assistant, I helped customers with product information and purchase decisions, handled cash and card payments, and maintained an organized work environment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Virtual/Remote
Jan 2023 - Jan 2025 (2 years)
Responded to customer inquiries via phone, email, and chat, resolved complaints, and maintained customer satisfaction. Collaborated with team members to ensure smooth service delivery.
Sales Assistant
Part-Time
Jan 2022 - Jan 2023 (1 year)
Assisted customers with product information and purchase decisions, handled cash and card payments accurately, and maintained a clean work environment.
Education
Degrees, certifications, and relevant coursework
Deborah hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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