
Hakan Gungor
@hakangungor
Banking operations professional at Akbank T.A.Ş., who managed customer records and verified business documentation for accuracy.
What I'm looking for
At Akbank T.A.Ş., I managed customer and business information in banking systems and reviewed documentation for accuracy and completeness. I also verified information and followed established procedures and internal controls.
I worked with confidential customer and financial information, and communicated with customers and internal departments to resolve missing or incorrect details. My work included administrative and back-office tasks requiring accurate records and timely completion.
Earlier, I processed customer transactions as a Teller / Banking Officer at Akbank T.A.Ş. and handled store operations at Migros T.A.Ş. I’m seeking remote work in data entry, data processing, e-commerce operations, back-office support, administrative support or related roles.
Experience
Work history, roles, and key accomplishments
SME Customer Relations Assistant Manager
Akbank T.A.Ş.
Mar 2013 - Sep 2022 (9 years 6 months)
Managed and updated customer and business information in banking systems, reviewed and processed documentation, and verified information following established procedures. Communicated with customers and internal departments to resolve missing or incorrect information.
Teller / Banking Officer
Akbank T.A.Ş.
Oct 2010 - Mar 2013 (2 years 5 months)
Processed customer transactions accurately according to banking procedures, verified customer and transaction information, and maintained accurate records. Handled confidential customer information and followed security procedures.
Store Manager
Migros T.A.Ş.
Jul 2009 - Oct 2010 (1 year 3 months)
Managed daily store operations, administrative tasks, and staff coordination. Monitored inventory and operational records and followed company procedures.
Assistant Store Manager
Çağdaş Market Ltd. Şti.
Sep 2008 - Feb 2009 (5 months)
Supported daily store operations and administrative activities. Assisted with inventory, records, and routine operational procedures.
Education
Degrees, certifications, and relevant coursework
Ufuk University
Bachelor's Degree, Business Administration
2002 - 2007
Completed a degree in Business Administration from the Faculty of Economics and Administrative Sciences at Ufuk University from 2002 to 2007.
SEGEM
Technical Personnel Qualification, Technical Personnel Qualification
Earned the Technical Personnel Qualification from SEGEM.
Private Pension Intermediary
Private Pension Intermediary Certificate, Private Pension Intermediary
Earned the Private Pension Intermediary Certificate.
TED Ankara College
High School Diploma, General Education
1988 - 2001
Attended primary, middle, and high school at TED Ankara College from 1988 to 2001.
Retail Sales and Advanced Store Management Techniques
Retail Sales and Advanced Store Management Techniques, Retail Sales and Store Management
Completed training in Retail Sales and Advanced Store Management Techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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