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Hakan Gungor

@hakangungor

Banking operations professional at Akbank T.A.Ş., who managed customer records and verified business documentation for accuracy.

Turkey
Message

What I'm looking for

I’m seeking a full-time or part-time remote position in data entry, data processing, e-commerce operations, back-office support, administrative support or a related role.

At Akbank T.A.Ş., I managed customer and business information in banking systems and reviewed documentation for accuracy and completeness. I also verified information and followed established procedures and internal controls.

I worked with confidential customer and financial information, and communicated with customers and internal departments to resolve missing or incorrect details. My work included administrative and back-office tasks requiring accurate records and timely completion.

Earlier, I processed customer transactions as a Teller / Banking Officer at Akbank T.A.Ş. and handled store operations at Migros T.A.Ş. I’m seeking remote work in data entry, data processing, e-commerce operations, back-office support, administrative support or related roles.

Experience

Work history, roles, and key accomplishments

AT

SME Customer Relations Assistant Manager

Akbank T.A.Ş.

Mar 2013 - Sep 2022 (9 years 6 months)

Managed and updated customer and business information in banking systems, reviewed and processed documentation, and verified information following established procedures. Communicated with customers and internal departments to resolve missing or incorrect information.

Education

Degrees, certifications, and relevant coursework

Ufuk University logoUU

Ufuk University

Bachelor's Degree, Business Administration

2002 - 2007

Completed a degree in Business Administration from the Faculty of Economics and Administrative Sciences at Ufuk University from 2002 to 2007.

SE

SEGEM

Technical Personnel Qualification, Technical Personnel Qualification

Earned the Technical Personnel Qualification from SEGEM.

PI

Private Pension Intermediary

Private Pension Intermediary Certificate, Private Pension Intermediary

Earned the Private Pension Intermediary Certificate.

TED Ankara College logoTC

TED Ankara College

High School Diploma, General Education

1988 - 2001

Attended primary, middle, and high school at TED Ankara College from 1988 to 2001.

RT

Retail Sales and Advanced Store Management Techniques

Retail Sales and Advanced Store Management Techniques, Retail Sales and Store Management

Completed training in Retail Sales and Advanced Store Management Techniques.

Tech stack

Software and tools used professionally

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