At YAPI KREDI, I handle daily banking transactions, including deposits, withdrawals, wire transfers, and bill payments, while following banking procedures.
I also discuss banking products and campaigns with customers, including credit cards, overdraft accounts, digital banking services, and insurance. I support cross-selling opportunities and work to strengthen customer relationships.
At YAVUZKAN HAZEL FOOD INDUSTRY AND TRADE LIMITED, I supported ship export operations at a hazelnut exporting company. I researched freight prices, prepared export documents, tracked shipments, and followed up on returned product documents.
At ASSISTT, I helped foreign customers troubleshoot home internet and phone problems, directed unresolved cases to technical teams, and sold internet packages. I also spoke English with customers and created registrations.
