With over six years of experience as a Business Analyst, I have a strong foundation in agile methodologies and a proven ability to analyze complex business requirements. As a Certified Scrum Product Owner (CSPO), I excel at bridging the gap between business stakeholders and technical teams. My core competencies include requirements elicitation, user story creation, process mapping, and data visualization.
In my professional experience at Right Hand Cybersecurity, I conducted over 200 customer interviews annually to identify pain points, which directly influenced product roadmap decisions. This work also led to over $50,000 in annual cost savings by identifying operational inefficiencies. I also redefined the release management process, reducing the cycle time from 6 days to 2.8 days through workflow optimization. I am skilled in creating comprehensive business artifacts such as Business Model Canvas (BMC), Business Process Models (BPM), and BPMN diagrams. I have experience with tools like JIRA, Figma, and Trello.
