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Hadia Tahir

@hadiatahir3

Project and client lead at RAIN Catalysts and Digisthetics who redesigned program delivery and helped increase platform bookings 35%.

Pakistan

Message

At RAIN Catalysts, I managed the day-to-day relationship with an Oregon-based partner organization and a U.S. Embassy funder for Project Empower Nation. When limited participant technology access created a recurring operational escalation, I coordinated with local partners and redesigned the delivery workflow without disrupting the timeline or budget.

At Digisthetics, I managed relationships across a portfolio of B2B clients. I coordinated with engineering and design to resolve a booking-platform friction point, increasing platform bookings 35%.

As a Graduate Assistant at College of Business, Concordia University Chicago, I built a relational database and SQL-based reporting system to replace fragmented spreadsheets. My projects also include a Python customer success app and an ML-powered assistive communication device.

Experience

Work history, roles, and key accomplishments

Marketing Volunteer

OPEN Chicago

Sep 2026 - Oct 2026 (1 month)

Coordinated email campaigns and outreach for the 2026 Annual Conference and Pakistan-US Tech Connect, managing cross-functional input from sponsors and organizers.

Email Marketing Outreach Event Coordination Cross Functional Collaboration

Graduate Assistant

Concordia University Chicago

Oct 2024 - Aug 2026 (1 year 10 months)

Built a relational database and SQL-based reporting system to replace fragmented spreadsheets, improving data accuracy and visibility for leadership decisions.

SQL Database Management Google Sheets Excel Pivot Tables Reporting

Co-Founder, Product & Client Solutions

Digisthetics

Mar 2022 - May 2024 (2 years 2 months)

Managed B2B client relationships and resolved escalations, increasing platform bookings by 35% through coordination with engineering and design.

Client Management Product Management Escalation Management Cross functional Coordination B2B

Project Lead

RAIN Catalysts

Mar 2023 - Feb 2024 (11 months)

Managed day-to-day relationship with an Oregon-based partner and U.S. Embassy funder, resolving operational escalations and tracking program performance.

Project Management Stakeholder Communication Program Management Operational Escalation Reporting

Mentor / Master Trainer

National Incubation Center

Sep 2021 - Oct 2021 (1 month)

Supported onboarding of new trainers by designing a standardized training process for a digital skills program reaching 500+ participants.

Training Process Design Onboarding Program Delivery

Senior Web Developer & Client Lead

Blimp Digital Marketing & PR

Oct 2019 - Oct 2021 (2 years)

Owned and resolved client escalations during a hospital booking platform build, coordinating with clients and developers to keep delivery on schedule.

Web Development Client Management Escalation Management Project Coordination

Education

Degrees, certifications, and relevant coursework

Concordia University Chicago

MBA, Business Administration

Grade: 3.97/4.0

Pursuing an MBA with a CGPA of 3.97/4.0, with coursework in business analytics, managing projects, design thinking, economics for managers, and applied AI.

Bahria University

Bachelor of Computer Engineering, Computer Engineering

2014 - 2018

Grade: 3.44/4.0

Completed a Bachelor of Computer Engineering with a CGPA of 3.44/4.0, including coursework in database systems, object-oriented programming, data structures and algorithms, and artificial intelligence.