Open to opportunities

Habiba Ahmed

@habibaahmed

Message

Electrical engineer and technical support/sales professional delivering reliable, efficient engineering solutions.

Egypt

Message

What I'm looking for

I’m looking for a growth-oriented company where I can utilize my technical skills to deliver quality engineering services—meeting specifications on time and within budget—while contributing efficiently as part of a supportive team.

I’m a highly dedicated Electronics / Electrical Engineer who works positively and efficiently within a team environment or independently with little guidance. I’m driven to deliver quality engineering services that meet company, customer, and statutory and regulatory specifications on time and within budget.

In my current role at Iskraemeco By El Sewedy Electric, I bridge the gap between sales and technical operations—reviewing incoming orders, coordinating internal departments (engineering, logistics, finance, etc.), and maintaining accurate records of sales activities, proposals, and communications using ERP and CRM systems. Previously, I gained hands-on electrical experience through design and maintenance support, troubleshooting and repair of electrical equipment and instrumentation, and compliance-focused inspections and audits. As an intern, I contributed to lighting and PV system simulation work (Dialux, AutoCad, PVsyst), studied electrical bulk materials and distribution-system components, and supported the sizing and design of protective devices, cable routing, and emergency electrical components such as Diesel Generators, UPS, and ATS.

Experience

Work history, roles, and key accomplishments

Current

Sales Engineer/Support Engineer

Current

Iskraemeco by El Sewedy Electric

Sep 2023 - Present (2 years 10 months)

Bridged communication between sales and technical operations to support efficient sales processing and order execution. Reviewed incoming orders for accuracy and maintained sales activity records using ERP/CRM.

Sales Support Technical Sales Order Processing ERP CRM Back Office Operations Record keeping

Electrical Engineer

Cheiron Petroleum Corporation

Jan 2023 - Aug 2023 (7 months)

Assisted in designing and maintaining electrical systems, including troubleshooting and repair of electrical equipment and instrumentation. Supported inspections/audits for compliance and participated in electrical project planning and execution.

Electrical Systems Electrical Maintenance Troubleshooting Electrical Repair Instrumentation Safety Compliance Inspections Project Planning

Electrical Engineer Intern

EniProgetti Egypt Ltd

Mar 2022 - Sep 2022 (6 months)

Completed electrical engineering courses and contributed to projects including lighting simulation and PV system sizing and data analysis. Worked on electrical distribution design topics such as transformers, protective devices, cable sizing/routing, and sizing emergency power components.

Dialux Autocad PVSyst PV System Sizing Lighting Simulations Transformers (Sizing Design)Protective Devices (Data Sheets)Load Balancing UPS ATS Design

Customer Service Representative

Naos Marketing

Apr 2021 - Aug 2021 (4 months)

Coordinated with vendors on back order availability, future inventory, and special orders. Handled customer issues by using the company troubleshooting resolution tree and resolving billing, service, and product quality problems.

Customer Service Vendor coordination Troubleshooting (Resolution Tree)Product Recommendations Billing Support

Tele-Marketing Agent

Proper Business Solutions

Jun 2020 - Aug 2020 (2 months)

Performed cold calling and outreach to build a sales pipeline while handling objections with persuasive strategies. Managed client interactions using client management software and dialing tools.

Telemarketing Cold Calling Objection Handling Sales Pipeline Client Management Interpersonal Communication

Travel Advisor

Teleperformance Egypt

Mar 2019 - Mar 2020 (1 year)

Resolved travel-related problems and provided client support for cruises, resorts, and tour packages. Recorded requests and solutions in SABRE, modified airline tickets, and advised clients on visa/passport and destination requirements.

Vendor coordination Troubleshooting (Resolution Tree)

Private Tutoring

Oct 2018 - Mar 2019 (5 months)

Maintained student logs and documentation while educating students on study tips and exam strategies. Helped with homework, identified lagging skills, and supported students in correcting weak areas.

Private Tutoring Study Coaching Homework Support

Electrical Circuits Teaching Assistant

German University in Cairo

Jan 2018 - Jun 2018 (5 months)

Supported course delivery by evaluating and revising lesson plans and moderating classroom discussions. Assessed student work, assisted with laboratory hardware projects, and helped with test administration and assignment grading.

Teaching Assistant Lesson planning Curriculum Support Student Assessment Grading Laboratory Hardware Projects

Technical Support Intern

United Gas Derivatives Company

Jul 2017 - Aug 2017 (1 month)

Provided technical support by installing and optimizing network cabling and diagnosing network and server issues. Participated in deployments and worked with Microsoft Active Directory/DNS/DHCP, Microsoft Exchange Server, Microsoft SQL, and Cisco network management/communication tools.

Troubleshooting Active Directory DNS DHCP Microsoft Exchange Server Microsoft SQL Network Management Cisco Unified Communications Network Monitoring

Education

Degrees, certifications, and relevant coursework

German University in Cairo

Bachelor of Science, Electronics Engineering

2021 -

Grade: Very Good

Activities and societies: Advanced courses: Machine Learning, Renewable Energy, and Quality Control.

Earned a B.Sc. in Electronics Engineering from the German University in Cairo. Completed a bachelor’s thesis titled “Improvement of the Resolving Power of Cassinian ion traps.”