At Housing and Residential Communities (University of Alabama, US), I served as the first point of contact for residents, visitors, and university staff. I answered inquiries, assisted with housing concerns, and coordinated solutions with maintenance and residential staff.
I also managed front desk operations, including key distribution and resident check-in and check-out procedures. I maintained records of resident requests, incidents, and communications, and shared information about housing policies and campus resources.
At the National Assessment and Examinations Center of Georgia, I reviewed and validated examination results for university applicants. I checked answer selections and scoring records, applying assessment procedures and quality-control standards to help maintain data integrity.
