Open to opportunities

Gustavo Ortega

@gustavortega

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Bilingual operations specialist driving efficiency with advanced Excel and logistics.

Venezuela

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What I'm looking for

I seek remote or hybrid roles where I can apply advanced Excel, data-driven reporting, and logistics coordination to improve operational efficiency and support cross-functional teams.

I am a bilingual operations specialist with a B.A. in Modern Languages and a strong track record in revenue control, data analysis, and international logistics. I automate reporting processes using advanced Excel techniques, having reduced reporting time by up to 60% and improved data accuracy by 30%.

I have led remote operations for 100+ US-based clients, coordinated cross-functional teams, and managed reconciliations and compliance in governmental revenue collection environments. I design custom Excel templates and reporting systems that strengthen financial and operational controls and support transparent, auditable processes.

I bring adaptability to regulated, process-driven settings, fluent English (C1) and native Spanish communication, and practical ERP and data-upload experience. I seek to apply my analytical, logistical, and operational skills to roles that value data-driven decision making and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Head of Revenue Collection

Current

Senafim

Dec 2024 - Present (1 year 1 month)

Reconciled mining-related payments into state accounts ensuring regulatory compliance and developed Excel-based reporting systems that reduced report preparation time by 50–60%.

Advanced Excel Financial Reporting Regulatory Compliance Data Analysis Process Automation

Private English Instructor

Freelance

Sep 2018 - Jul 2025 (6 years 10 months)

Provided one-on-one English instruction to 20+ students, designing customized plans focused on professional and operational communication skills.

Remote Logistics Coordinator

GP Auto Logistics

Mar 2023 - Dec 2023 (9 months)

Coordinated vehicle transportation for 100+ US customers, negotiated carrier rates and resolved logistical issues to minimize delays and maintain high customer satisfaction.

Remote Operations Logistics Coordination Carrier Negotiation Customer Service Cost Optimization

Data Entry Specialist

Venamerica Business Partners

Mar 2022 - Oct 2022 (7 months)

Generated and reviewed 300+ production orders, performed data verification improving operational record accuracy by 30%, and prepared cost sheets for international production using Incoterms.

Data Entry Excel (Data Cleaning & Automation)ERP Upload (BlueCherry)Data Verification Costing

Administrative & Operations Support

Fundapafi

Oct 2020 - Jan 2022 (1 year 3 months)

Managed databases of 150+ participants, coordinated 20+ virtual conferences, proofread 150+ documents, and designed 25+ professional presentations to support institutional virtual events.

Database Management Event Coordination Proofreading Presentation Design Scheduling Bilingual Support

Remote English Teacher

Expert English

Sep 2020 - Dec 2020 (3 months)

Delivered online English instruction to 10–15 students using Google Classroom and Teams, adapting content to maintain engagement in remote learning environments.

Online Teaching Curriculum Adaptation Google Classroom Microsoft Teams Student Engagement

English Teacher

U.E. Monseñor Luis Castillo

Sep 2018 - Mar 2019 (6 months)

Taught English to 30+ elementary students over a six-month period, creating weekly lesson plans and instructional materials aligned with institutional guidelines.

Lesson planning Classroom Instruction Curriculum Development Communication