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Guilherme Jaccoud

@guilhermejaccoud

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Senior SRE and platform engineer specializing in Kubernetes reliability and GitOps.

United Arab Emirates

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What I'm looking for

I’m looking to lead Kubernetes platform reliability—building automated GitOps and observability pipelines—while improving developer experience, resilience, and security with measurable uptime and faster delivery.

I’m a Platform engineer / SRE with 15+ years across fintech, e-commerce, and crypto, focused on Kubernetes platform engineering, multi-cloud infrastructure, and end-to-end reliability programs. At Kraken, I helped safeguard reliability, latency, and security for high-performance trading systems while partnering with backend teams as a codeowner on the critical path.

I’ve owned major surfaces like an API gateway (code, configuration, release pipeline, and incident response) and built automation such as GitOps tooling for Nomad to deploy, promote canary releases, and trigger rollbacks. I also architected active-active multi-region Kubernetes with Cloudflare-managed traffic distribution and ArgoCD for zero-downtime availability, introduced observability and security guardrails (OPA/Vault/mTLS), and reinforced resilience with load-testing and chaos engineering practices.

Experience

Work history, roles, and key accomplishments

Senior Site Reliability Engineer

Kraken

Jan 2021 - Jan 2026 (5 years)

Safeguarded reliability, latency, and security for high-performance trading systems as codeowner for production-critical changes. Supported 60+ backend services, owned the API gateway release/incident-response surface, and built GitOps automation for Nomad with canary deployments and automated rollbacks.

Kubernetes Site Reliability Engineering GitOps Nomad API Gateway Observability Incident Response Distributed Systems Rust & Security

Staff Platform Engineer

Delivery Hero

May 2019 - Sep 2021 (2 years 4 months)

Architected an active-active, multi-region Kubernetes platform with automatic failover and ArgoCD GitOps deployment authority, enabling zero-downtime availability during regional incidents. Built a Rust deployment tool for Helm/Kustomize manifest delivery, implemented Teleport break-glass access, and delivered a daily load-testing pipeline to surface scalability headroom via New Relic.

Rust Kubernetes Terraform AWS Cloudflare Helm Kustomize Grafana k6 New Relic ArgoCD

DevOps Engineer

Symphony

Jan 2016 - Jan 2019 (3 years)

Led infrastructure provisioning and Infrastructure as Code migration during Symphony’s shift to microservices, using multi-cloud Terraform modules for repeatable environment setup. Built a GitOps CLI integrated with Jenkins for auditable, self-service provisioning and operated multi-tenant observability (Loki/Tempo) and a heterogeneous persistence tier.

Terraform AWS GCP Infrastructure as Code GitOps Jenkins Loki Tempo CI CD

Founder, Managed WordPress Hosting

TropicCloud

Jan 2010 - Jan 2016 (6 years)

Founded Latin America’s first managed WordPress hosting company, growing to hundreds of customers across 3 countries with high-traffic performance. Architected an AWS-based multi-tenant platform (CloudFront/Redis/Cloudflare) and rebuilt the stack on Kubernetes in 2014, reducing provisioning from hours to minutes and enabling zero-downtime deploys.