Open to opportunities

greus_ sep

@greus_sep

Message

Operations Supervisor specializing in foreign trade, import/export compliance, and process optimization.

Brazil

Message

What I'm looking for

I’m seeking global remote opportunities where my import/export operations precision and multilingual communication can drive compliance, documentation control, and efficient air/sea logistics—while continuing to grow through process optimization.

I’m an Operations Supervisor specializing in foreign trade, with hands-on experience across import/export execution, documentation control, and legal compliance. Recently promoted while staying intensely operational—connecting strategic direction to day-to-day team performance.

In less than two years, I built a strong foundation in operational accuracy and process management, earning two promotions and performance bonuses. I’ve led SLA management and deadline compliance (with a >=98% on-time rate) while maintaining a <=2% error rate through disciplined document review and control.

My impact is measurable: I issued 1,000+ formal protest letters with precision and within strict legal deadlines, monitored shipment status for continuity, and produced daily air/sea freight performance reports to mitigate risks early. I also serve as a technical escalation point for complex cases, bringing a multilingual advantage to stakeholder management and cross-border communication.

Experience

Work history, roles, and key accomplishments

Current

Operations Supervisor

Current

Cargopack do Brasil

May 2026 - Present (1 month)

Promoted to lead foreign trade operations, bridging strategic direction with day-to-day import/export execution. Maintain <=2% document/error rate, manage SLAs with >=98% on-time performance, and produce daily air/sea freight reports while serving as technical escalation for complex cases.

Import Export Operations SLA Management Regulatory Compliance International Logistics Stakeholder Management Team Leadership Air & Sea Freight Reporting Risk Mitigation

Foreign Trade Assistant

Cargopack do Brasil

Jan 2025 - May 2026 (1 year 4 months)

Issued 1,000+ formal protest letters across the logistics chain within strict legal deadlines and reviewed import/export documents to prevent customs compliance errors. Monitored shipment status for assigned cases, maintained structured records, and resolved client issues on first contact.

Protest Letter Processing Export Documentation Compliance Customs Compliance Shipment Tracking Record Management

Import/Export Intern

Cargopack do Brasil

Sep 2024 - Dec 2024 (3 months)

Supported import operations by handling document management and assisting customer service in a fast-paced logistics environment. Helped maintain operational continuity through accurate processing and coordination.

Document Management Customer Service

Real Estate Agent

Lopes

Jan 2023 - Present (3 years 5 months)

Performed market analysis to identify opportunities and matched clients to properties using the company database. Delivered clear, professional communication throughout the sales process.

Market Analysis Client Matching Property Databases Communications Sales Opportunity Identification

Census Enumerator

IBGE

Jan 2022 - Present (4 years 5 months)

Completed 300+ interviews with precise data collection while meeting rigorous deadlines. Contributed accurate field data through disciplined interviewing and reporting.

Field Data Collection Questionnaire Administration Quality Control