Gregory Roten
@gregoryroten
Empathetic healthcare professional with 25 years of clinical experience.
What I'm looking for
I am an empathetic and driven healthcare professional with over 25 years of hands-on clinical and leadership experience in pediatric and urgent care settings. My expertise lies in balancing patient-centered care with administrative excellence, team coaching, and operational support. I am known for my calm presence, strong communication skills, and ability to solve problems under pressure. I hold certifications in Practice Management (PPMC) and multiple HFMA credentials, and I am currently pursuing further studies in Healthcare Administration.
In my recent role as a Certified Medical Assistant at Cone Health, I deliver compassionate patient care across urgent and pediatric specialties. I support physicians during exams, administer medications, and ensure accurate clinical documentation. My previous experiences at Duke University Health System and in private pediatric practices have honed my skills in patient intake, treatment processes, and administrative efficiency. I take pride in building trusted relationships with families and maintaining high standards of care.
As I continue my education in Healthcare Administration, I aim to leverage my clinical expertise and leadership skills to contribute to strategic operations in healthcare settings. I am passionate about enhancing patient experiences and improving operational workflows, ensuring that every patient receives the highest quality of care.
Experience
Work history, roles, and key accomplishments
Certified Medical Assistant
Cone Health
Nov 2023 - Present (1 year 7 months)
Delivered compassionate patient care across urgent and pediatric specialties, supporting physicians during exams, administering medications, and performing EKGs, injections, and phlebotomy. Ensured accurate clinical documentation and efficient flow of daily operations through skilled triage, scheduling, and EHR navigation.
Certified Medical Assistant
Duke University Health System
May 2020 - Dec 2022 (2 years 7 months)
Supported urgent care teams by providing hands-on clinical assistance and guiding patients through intake, treatment, and discharge processes. Streamlined administrative processes including appointment scheduling, insurance verification, and records management to maintain workflow efficiency.
Clinical Medical Assistant
CMA/RMA/CMLA
Jul 2017 - May 2020 (2 years 10 months)
Provided specialized pediatric care in a private practice setting, including immunizations, blood draws, catheterizations, and EHR compliance. Collaborated with physicians on patient preparation and follow-up care while maintaining lab protocols in a moderately complex setting.
Asthma Coordinator & Lead Medical Assistant
WFPA Knightdale
Jan 2013 - Dec 2016 (3 years 11 months)
Led both clinical and administrative operations as the primary assistant to the practice owner in a pediatric asthma-focused setting. Managed referrals, patient intake, insurance verification, and compliance documentation while overseeing lab coordination and medical assistant team performance.
Lead Medical Assistant
Winston Salem Pediatrics
Jan 2008 - Dec 2012 (4 years 11 months)
Supervised clinical support staff and coordinated all aspects of patient flow, ensuring continuity of care in a pediatric environment. Assisted physicians with exams, performed lab collections, administered injections, and maintained high standards of charting and compliance.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Healthcare Administration
Currently pursuing a Bachelor of Science in Healthcare Administration. This program focuses on strategic leadership, healthcare systems, and practice management, preparing for long-term career growth in clinical operations and administrative leadership.
AAPC
Continuing Education, Medical Coding Certification
Engaged in continuing education for Medical Coding Certification. This coursework is preparing for the CPC exam, advancing knowledge in coding accuracy, compliance, and revenue integrity.
Control the Dose
Continuing Education, Radiography: Limited Scope Operator Training
Undertaking continuing education for Radiography: Limited Scope Operator Training. This training focuses on safe imaging protocols and radiation awareness for clinical support environments.
Wilkes Community College
Healthcare Training & Coursework, Healthcare
Completed healthcare training and coursework at Wilkes Community College. This foundational education provided essential skills for a career in healthcare.
Caldwell Community College & Technical Institute
Healthcare Training & Coursework, Healthcare
Completed healthcare training and coursework at Caldwell Community College & Technical Institute. This foundational education provided essential skills for a career in healthcare.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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