Gregory RotenGR
Open to opportunities

Gregory Roten

@gregoryroten

Empathetic healthcare professional with 25 years of clinical experience.

United States

What I'm looking for

I seek a role that fosters growth in clinical operations and leadership, emphasizing patient-centered care and operational excellence.

I am an empathetic and driven healthcare professional with over 25 years of hands-on clinical and leadership experience in pediatric and urgent care settings. My expertise lies in balancing patient-centered care with administrative excellence, team coaching, and operational support. I am known for my calm presence, strong communication skills, and ability to solve problems under pressure. I hold certifications in Practice Management (PPMC) and multiple HFMA credentials, and I am currently pursuing further studies in Healthcare Administration.

In my recent role as a Certified Medical Assistant at Cone Health, I deliver compassionate patient care across urgent and pediatric specialties. I support physicians during exams, administer medications, and ensure accurate clinical documentation. My previous experiences at Duke University Health System and in private pediatric practices have honed my skills in patient intake, treatment processes, and administrative efficiency. I take pride in building trusted relationships with families and maintaining high standards of care.

As I continue my education in Healthcare Administration, I aim to leverage my clinical expertise and leadership skills to contribute to strategic operations in healthcare settings. I am passionate about enhancing patient experiences and improving operational workflows, ensuring that every patient receives the highest quality of care.

Experience

Work history, roles, and key accomplishments

CH
Current

Certified Medical Assistant

Cone Health

Nov 2023 - Present (1 year 7 months)

Delivered compassionate patient care across urgent and pediatric specialties, supporting physicians during exams, administering medications, and performing EKGs, injections, and phlebotomy. Ensured accurate clinical documentation and efficient flow of daily operations through skilled triage, scheduling, and EHR navigation.

DS

Certified Medical Assistant

Duke University Health System

May 2020 - Dec 2022 (2 years 7 months)

Supported urgent care teams by providing hands-on clinical assistance and guiding patients through intake, treatment, and discharge processes. Streamlined administrative processes including appointment scheduling, insurance verification, and records management to maintain workflow efficiency.

CM

Clinical Medical Assistant

CMA/RMA/CMLA

Jul 2017 - May 2020 (2 years 10 months)

Provided specialized pediatric care in a private practice setting, including immunizations, blood draws, catheterizations, and EHR compliance. Collaborated with physicians on patient preparation and follow-up care while maintaining lab protocols in a moderately complex setting.

WK

Asthma Coordinator & Lead Medical Assistant

WFPA Knightdale

Jan 2013 - Dec 2016 (3 years 11 months)

Led both clinical and administrative operations as the primary assistant to the practice owner in a pediatric asthma-focused setting. Managed referrals, patient intake, insurance verification, and compliance documentation while overseeing lab coordination and medical assistant team performance.

WP

Lead Medical Assistant

Winston Salem Pediatrics

Jan 2008 - Dec 2012 (4 years 11 months)

Supervised clinical support staff and coordinated all aspects of patient flow, ensuring continuity of care in a pediatric environment. Assisted physicians with exams, performed lab collections, administered injections, and maintained high standards of charting and compliance.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Science, Healthcare Administration

Currently pursuing a Bachelor of Science in Healthcare Administration. This program focuses on strategic leadership, healthcare systems, and practice management, preparing for long-term career growth in clinical operations and administrative leadership.

AAPC logoAA

AAPC

Continuing Education, Medical Coding Certification

Engaged in continuing education for Medical Coding Certification. This coursework is preparing for the CPC exam, advancing knowledge in coding accuracy, compliance, and revenue integrity.

Control the Dose logoCD

Control the Dose

Continuing Education, Radiography: Limited Scope Operator Training

Undertaking continuing education for Radiography: Limited Scope Operator Training. This training focuses on safe imaging protocols and radiation awareness for clinical support environments.

Wilkes Community College logoWC

Wilkes Community College

Healthcare Training & Coursework, Healthcare

Completed healthcare training and coursework at Wilkes Community College. This foundational education provided essential skills for a career in healthcare.

Caldwell Community College & Technical Institute logoCI

Caldwell Community College & Technical Institute

Healthcare Training & Coursework, Healthcare

Completed healthcare training and coursework at Caldwell Community College & Technical Institute. This foundational education provided essential skills for a career in healthcare.

Tech stack

Software and tools used professionally

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Gregory Roten - Certified Medical Assistant - Cone Health | Himalayas