Open to opportunities

Gracia Alvarez

@graciaalvarez

Message

Treasury Specialist focused on accurate collections, reconciliation, and audit-ready reporting.

Philippines

Message

What I'm looking for

I’m looking for a role where I can own collections and reconciliation with strong accuracy standards, collaborate cross-functionally, and continuously improve processes to support smooth business operations, reliable customer service, and clear reporting.

I’m a dedicated treasury and operations professional with experience across logistics, sales, procurement, and financial collections. I bring a strong ability to coordinate end-to-end processes while keeping customers and internal stakeholders aligned.

In customer support and logistics, I handled end-to-end client inquiries and resolved shipment issues by coordinating with airlines, shipping lines, and global partners. I also supported import/export documentation, customs requirements, and cargo release procedures to keep cargo moving accurately and on time.

In sales and procurement, I grew new client relationships through outbound telemarketing and lead generation, while preparing accurate quotations and proposals. I then sourced and evaluated suppliers, negotiated pricing and contracts, processed purchase orders, tracked deliveries, and ensured quality and compliance.

In my current treasury role, I manage in-house collections and monitor accounts receivable to ensure timely cash inflows and minimize overdue balances. I process online payments, perform daily bank and cash reconciliations, coordinate payment application with clients and internal teams, and maintain detailed records for audit readiness and financial control.

Experience

Work history, roles, and key accomplishments

Treasury Specialist

Subic Water & Sewerage Co., Inc.

May 2024 - May 2026 (2 years)

Managed in-house collections and accounts receivable to ensure timely cash inflows and reduce overdue balances. Processed and posted online payments, performed daily bank and cash reconciliations, and coordinated with clients and internal teams to ensure accurate payment application and settlement.

Accounts Receivable Collections Management Payment Posting Bank Reconciliation Audit Readiness

Procurement Officer

Subic Water & Sewerage Co., Inc.

Sep 2022 - May 2024 (1 year 8 months)

Sourced and evaluated suppliers to obtain competitive quotations and ensure quality standards, negotiating pricing, terms, and contracts to support cost savings. Managed purchase orders, tracked deliveries, inspected incoming items for compliance, and processed procurement invoices and payments with accuracy and timeliness.

Supplier Sourcing Contract Negotiation Order Processing Invoice Processing Procurement Management

Sales Executive

DEUS International Global Logistics Inc.

Jan 2022 - Apr 2022 (3 months)

Drove outbound telemarketing and lead generation to identify and engage prospective clients, promoting logistics services with strong product knowledge. Prepared quotations and proposals, scheduled client meetings, and maintained CRM records to support business development.

Telemarketing Lead Generation Sales Presentations Proposal Writing CRM Management Business Development

Customer Service Associate

AAI Worldwide Logistics Inc.

Oct 2019 - Jan 2022 (2 years 3 months)

Provided end-to-end customer support in a logistics environment by managing client inquiries and coordinating with airlines, shipping lines, and global partners to resolve shipment issues. Assisted with import/export processing and prepared and verified shipping documents to support accurate, compliant, and timely cargo movement.

Customer Service Logistics Support Logistics Coordination Documentation Customs Compliance Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Gordon College

Bachelor of Customs Administration, Customs Administration

2014 - 2018

Activities and societies: PRC board passer (Customs Administration), 2018.

Completed a Bachelor degree in Customs Administration at Gordon College from 2014 to 2018. Became a PRC board passer in Customs Administration in 2018.