Open to opportunities

Grace C

@gracec1

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PMP-certified Director driving digital transformation, curriculum, and community growth.

United States

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What I'm looking for

I’m looking to lead teams where I can drive digital transformation, improve operations with clear ROI, and build high-impact curriculum and community programs. I want a mission-driven organization that values servant leadership, mentorship, and measurable outcomes.

I’m a PMP-certified Director with 7+ years of leadership and 14 years of project planning and business operations experience. I’ve led digital transformation by migrating legacy processes to automated systems, including researching and implementing a new CRM platform within four months to improve registration, scheduling, billing, and student tracking.

At the Arts Academy, I rebuilt programs, expanded curriculum to include art and dance, and re-established key offerings—driving a 30% semester over semester increase in clientele within 6 months. I also strengthen teams and operations by supervising a diverse group of 24 direct reports, launching community-wide initiatives, conducting facility and policy audits, and authoring employee policies manuals and operational run-books.

Experience

Work history, roles, and key accomplishments

Current

Arts Academy Director

Current

Umhb Arts Academy

Jun 2025 - Present (1 year)

Researched and implemented a new CRM platform in four months, automating registration, schedule management, billing, and student tracking to eliminate data redundancies and improve transparency. Grew clientele 30% semester-over-semester in 6 months, re-established the choir and summer musicals, led 24 direct reports, and conducted facility/policy audits while authoring employee policies and operat

CRM Implementation Operations Management Process Automation Curriculum Development Community Outreach Event UX Stakeholder Management Risk Mitigation Team Leadership

Freelance Instructor & Program

Freelance

Mar 2017 - Jun 2025 (8 years 3 months)

Managed multiple contracts across states with partner academies and cross-functional teams, maintaining long-term relationships with 75% of clients over 6+ years. Initiated and led 12 monthly virtual master classes during the pandemic, achieving 80% client retention initially and growing to full capacity by 2021, while planning bi-annual recitals with 90% customer participation and delivering a 10

Client Relationship Management Event Planning Retention Strategy Program Coordination Performance Tracking Schedule Management

Adjunct Music Professor

Umhb

Aug 2024 - May 2025 (9 months)

Created undergraduate music curriculum for group lectures and applied lessons, focusing on technical skill development and measurable student performance outcomes with positive feedback from students and supervisors. Provided one-on-one coaching and academic advising, helping students visualize long-term goals and achieve a 90% class passing rate.

Curriculum Development Academic Advising Lesson planning Technical Skills Goal Setting Student Mentoring

Music & Theatre Director

Tyler Civic Theatre

May 2010 - Aug 2015 (5 years 3 months)

Designed and executed project management plans for 5 major productions, maintaining 100% budget compliance. Led cross-functional teams of 10+ to meet 100% ticket sales targets, consistently received positive customer reviews, and authored original scripts tailored to enrollment capacity and available resources.

Project Management Budgeting Production Planning Cross functional Leadership Team Coordination Customer Experience

Adjunct Professor

Tyler Junior College

Aug 2013 - May 2015 (1 year 9 months)

Prepared students for assessments through structured time management and leadership, achieving a 100% passing rate and improving assessment scores. Taught weekly one-on-one private voice lessons and advised students on executing work and visualizing long-term goals.

Assessments Lesson planning Academic Advising Student Achievement Goals Time Management Performance Coaching Student Support

Administrative Assistant

University of North Texas Psychology Dept

Aug 2012 - Aug 2013 (1 year)

Processed sensitive transcript data and volunteer researcher documentation with 99% accuracy. Organized faculty correspondence and supported effective internal communication.

Data Processing Confidential Record Handling Transcript Management Volunteer Documentation Administrative Coordination Communication Management

Administrative Assistant

Office of the Registrar at Ouachita Baptist University

Aug 2008 - May 2012 (3 years 9 months)

Maintained strict data privacy standards in accordance with FERPA regulations for public and internal communications. Edited and proofread records and communications to ensure accuracy and compliance.

Data Privacy Record Management Proofreading Confidentiality Administrative Support