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Gowtham Sm

@gowthamsm

Operations Manager supporting the CEO at N Gopaldas Gems & Jewellery Exports, coordinating US and Australia store launches.

India

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What I'm looking for

I’m building toward a Chief of Staff career and seeking Chief of Staff, Founder’s Office and operations leadership roles.

At N Gopaldas Gems & Jewellery Exports Pvt Ltd, I support the CEO as the sole executive assistant and lead special projects end to end. I coordinate across department heads and external partners, and support logistics, inventory coordination and process improvements.

For the US store launch, I coordinated trademark paperwork, stock preparation and shipment, and training schedules with internal and external teams. The store generated about ₹40 lakh in sales in its first three months, and I plan and schedule the CEO’s regular store reviews.

I also coordinated the Australia online store launch, working with the external web development team on product selection, pricing and export orders. With the business head, I managed digital marketing arrangements, including content approval, budget finalisation and influencer selection.

Earlier, I worked with the CEO and a colleague at Vistara Health & Technology Solutions, where I helped build the website and empanel about 100 partner hospitals. I’m building toward a Chief of Staff career and seeking Chief of Staff, Founder’s Office and operations leadership roles.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager & Executive Assistant to CEO

Current

N Gopaldas Gems & Jewellery Exports Pvt Ltd

Apr 2025 - Present (1 year 6 months)

Sole executive assistant to the CEO, managing calendar, travel, meetings, and confidential matters. Leads special projects and coordinates between the CEO, department heads, and external partners.

Executive Support Calendar Management Travel Coordination Project Management Logistics Inventory Coordination Process Improvement Confidentiality Stakeholder Management

Coordinator to the Principal, Grades 11 and 12

Sri JT Surana Jain Vidyalaya

Nov 2020 - Apr 2025 (4 years 5 months)

Promoted from part-time Economics teacher to coordinator for Grades 11 and 12, working directly with the Principal. Built timetables, managed calendars, and coordinated examinations and events.

Academic Coordination Timetabling Calendar Management Event Coordination Examination Management Parent Communication

Senior Selling Partner Support

Amazon

Jun 2020 - Apr 2025 (4 years 10 months)

Supported global sellers with onboarding, inventory, logistics, and reimbursement in a metrics-driven remote environment. Mentored junior associates and supported quality assurance.

Seller Support Onboarding Inventory Management Logistics Reimbursement Mentorship Quality Assurance Remote Work

Business Development and Educator

Val-Ed Initiatives

Sep 2019 - Mar 2020 (6 months)

Worked directly with the CEO of an early-stage startup on business development, school partnerships, and educational programs and events.

Business Development School Partnerships Educational Programs Event Management

Second Hire and Business Development Executive

Vistara Health & Technology Solutions

Mar 2016 - Apr 2017 (1 year 1 month)

Second hire of the company; worked with the CEO on launch and patient care. Helped build the website, listed partner hospitals, and empanelled about 100 hospitals on the platform in one year.

Business Development Web Development Hospital Partnerships Client Management Patient Care Cold Calling