Open to opportunities

Gordon Macmillan

@gordonmacmillan

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I build production generative AI and risk platforms that improve fraud, KYC, and underwriting decisions.

United States

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What I'm looking for

I'm looking to build secure, explainable production AI systems for complex risk, fraud, document intelligence, and financial-crime workflows, with strong engineering standards, human review, cloud-scale delivery, and opportunities to lead technical design and mentor teams.

I've delivered production AI systems at Shift Technology, FTI Consulting, Stripe, Kira Systems, and Pristine. My work turns complex documents, transactions, and policies into evidence-backed decisions for fraud, underwriting, financial crime, and contract analysis.

At Shift Technology, I built agentic document intelligence and hybrid RAG workflows for claims fraud and underwriting risk using Microsoft AI Foundry, Microsoft Fabric, Azure AI Search, Azure OpenAI, Temporal, and graph services. At FTI Consulting, I delivered a financial crime intelligence platform that reduced KYC investigation turnaround by approximately 60% and improved analyst research efficiency by approximately 55%.

At Stripe, I improved fraud capture by approximately 12% while reducing false-positive payment blocks by approximately 10%. I build secure, explainable AI across Azure, GCP, and AWS, with practical focus on MLOps, governance, human review, and reliable production delivery.

Experience

Work history, roles, and key accomplishments

Senior AI/ML Engineer

Shift Technology

Sep 2024 - Jul 2026 (1 year 10 months)

Delivered production AI capabilities for fraud and underwriting risk detection using Microsoft AI Foundry and Fabric, building data pipelines, agent workflows, and hybrid RAG systems. Mentored engineers and contributed to Agile/Scrum delivery.

Microsoft Fabric Azure AI Vision Azure AI Document Intelligence OCR Azure OpenAI Semantic Kernel LangGraph Temporal AKS Azure Service Bus Container Apps Functions RAG Multi agent orchestration Entity Resolution Graph Analytics Python

Senior AI Consultant & Data Engineer

FTI Consulting

Oct 2020 - Jun 2024 (3 years 8 months)

Delivered a cloud-based financial crime intelligence platform supporting KYC, entity resolution, and transaction monitoring. Built GCP data pipelines and AI agents, improving KYC investigation turnaround by 60% and analyst efficiency by 55%.

GCP Cloud Storage BigQuery Spark Pub Sub Dataflow Vertex AI Gemini Function Calling Graph Analytics SHAP Terraform Cloud Monitoring KYC Entity Resolution Risk Modeling

Senior Machine Learning Engineer

Stripe

Jun 2018 - Aug 2020 (2 years 2 months)

Enhanced Stripe Radar 2.0, a real-time payment risk platform, by engineering ML features and fraud detection models. Improved fraud capture by 12% and reduced false-positive blocks by 10% while maintaining low-latency inference.

AWS S3 Glue EMR Spark Python Scala SQL XGBoost Sagemaker DynamoDB Kinesis Cloudwatch Graph Analytics BERT Agile Scrum

Machine Learning Engineer

Kira Systems

Sep 2016 - May 2018 (1 year 8 months)

Developed ML capabilities for the Kira Contract Analysis Platform, including document processing pipelines and clause classification models. Improved F1-score from 0.82 to 0.90 and reduced annotation effort by 35%.

SVM Gradient Boosting CRF Active Learning OCR PDF .DOCX Python Agile Scrum

Software Engineer

Pristine, Inc.

Nov 2014 - Jul 2016 (1 year 8 months)

Built Pristine EyeSight, a multi-tenant SaaS platform for smart-glasses remote assistance. Developed backend services and web applications, improving database performance by 30%.