Gloria Mitchell
@gloriamitchell
Registered Medical Assistant specializing in HEDIS chart abstraction and NCQA quality reporting.
What I'm looking for
I am a Clinical Quality Coordinator and Registered Medical Assistant with hands-on experience performing HEDIS chart abstraction, medical record review, and submitting clinical evidence for NCQA quality reporting. I consistently identify gaps in care, validate clinical documentation, and collaborate with providers and quality teams to support measurable quality improvement.
Experienced working remotely, I meet productivity and accuracy targets while managing high chart-review volumes and tight turnaround expectations. I maintain strict HIPAA and organizational compliance, am proficient with Athena EMR and insurance portal submissions, and bring a patient-focused approach to quality measure validation.
Experience
Work history, roles, and key accomplishments
Clinical Quality Coordinator
Company Name
Mar 2022 - Present (3 years 11 months)
Perform HEDIS chart abstraction and medical record review per NCQA guidelines, identifying gaps in care and submitting clinical documentation to insurance and quality reporting portals to support measure compliance.
Medical Assistant
Company Name
Supported providers with clinical documentation and patient record management, maintained accurate EMR entries, and assisted with preventive care follow-ups while ensuring HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Texas School of Business
Certificate, Medical Assistant
2011 - 2011
Completed the Medical Assistant Program at Texas School of Business with training in clinical procedures and medical office tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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