Gloria Jun

Ran day-to-day cafe operations and coordinated social media content, advertising, and marketing campaigns to support visibility and customer engagement.

Supported daily operations across three bakery locations, including hiring, training, scheduling, and staff performance, and created operating procedures to maintain consistent service and brand standards.

Built and managed social media activity from the ground up, increasing visibility and audience engagement, and coordinated influencer outreach resulting in over 100 content collaborations in one year.

Coordinated social media content, influencer outreach, and promotional campaigns, supporting marketing across 40+ franchise locations and a collaboration with Red Bull.

Trained franchise owners, managers, and employees on operations and customer service standards, and supported new-location openings, launch events, and quality-control visits.

Managed daily operations at a Korean corndog franchise location and maintained customer service standards.

Moderated an established Discord server for a YouTube content creator, enforcing rules and handling user conflicts to maintain a respectful community environment.

Bachelor of Arts in Political Science and Asian Studies from Pennsylvania State University, completed in 2018.

Holds a Health and Life Insurance License from the State of Pennsylvania.