Open to opportunities

Gloria Ekalu

@gloriaekalu

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Experienced administrative professional skilled in office operations and client relations.

Nigeria

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What I'm looking for

I seek a role with clear responsibilities in office administration or client services, opportunities for growth, a collaborative culture, and a focus on improving processes and service quality.

I am an administrative professional with over five years of experience in office administration, customer relations, and staff supervision, consistently focused on improving service quality and operational efficiency.

My background includes roles as an administrative assistant, school secretary/exam officer assistant, front desk officer, data entry clerk, and laboratory attendant—where I coordinated scheduling, maintained records, supervised staff, and handled client inquiries and complaints.

I am proficient in Microsoft Office and CorelDraw, recognized for strong communication, leadership, and problem-solving abilities, and committed to delivering organized, dependable support that helps teams meet organizational standards.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Youaps Nigeria

Jan 2025 - Present (1 year)

Manage incoming calls and correspondence, schedule appointments and meetings, organize files and inventories, and resolve customer inquiries to ensure smooth office operations and improved service response.

Office Administration Scheduling Records Management Customer Service Inventory Management Microsoft Office

School Secretary / Exam Officer Assistant

Dependable International School

Jan 2023 - Dec 2024 (1 year 11 months)

Oversaw daily office operations and examination processes, produced and managed exam documents, supervised staff support for assessments, and maintained accurate records to ensure compliance with school policies.

Office Administration document preparation Staff Supervision Records Management Customer Relations Microsoft Office

Front Desk Officer

Seismic Consulting Limited

Jan 2022 - Dec 2023 (1 year 11 months)

Served as first point of contact for clients, scheduled appointments, managed client records and coordinated office activities while supporting graphic design tasks to enhance project deliverables.

Customer Service Reception Appointment Management Client Records CorelDraw Microsoft Word Communication

Data Entry Clerk

BF Suma Nigeria Limited

Jan 2016 - Dec 2021 (5 years 11 months)

Monitored and recorded client data, tracked stock and product availability, and collaborated with finance and operations teams to maintain accurate reporting and support sales workflows.

Data Entry Reporting Finance Support Microsoft Excel Records Management Attention To Detail

Laboratory Attendant

Police Hospital, Area 1 Garki

Jan 2014 - Dec 2016 (2 years 11 months)

Collected blood samples and conducted routine medical tests, supported medical staff in daily operations, and maintained hygiene and confidentiality standards for patient care.

Specimen Collection Medical Testing Support Record keeping Confidentiality