Gleaz Lao

I am a customer-focused professional with over five years of experience in partner success, customer support, and ticket-based issue resolution within technology-driven environments. I specialize in onboarding, managing integrations, and resolving product and billing concerns while maintaining high service standards.

I have supported digital healthcare platforms, managed appointments and schedules, and ensured smooth patient-focused care while collaborating closely with development and operations teams to deliver effective solutions.

In previous roles I provided exceptional customer support, managed client accounts, handled inquiries, and delivered efficient solutions that maintained strong client relationships and team performance. My background includes experience at Virtual Healthtech, Dreamscape Networks, and Teleperformance Cebu.

I bring strong communication, troubleshooting, and collaboration skills, with experience in CRM and digital healthcare platforms, data entry and report management, and attention to detail. I am motivated to continue improving client experiences and driving successful partner outcomes.