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Gladwell Njoroge

@gladwellnjoroge

Message

Utility transformation leader at Accenture, directing $50M+ portfolios and achieving over 90% user adoption.

United States

Message

At Accenture, I direct enterprise EAM and ERP transformation portfolios exceeding $50M across utility organizations. I translate strategic priorities into roadmaps, governance, and delivery plans, and have achieved greater than 90% user adoption within 90 days through workforce readiness and training.

At Duke Energy, I directed initiatives within the Enterprise Asset Management (Maximo) Program across utility operations. Earlier, at Capgemini, I directed a portfolio of utility transformation programs exceeding $30M and oversaw 5+ concurrent projects; at Capital One, I led enterprise technology initiatives focused on service management.

Experience

Work history, roles, and key accomplishments

Current

EAM Management Consulting

Current

Accenture

Jan 2024 - Present (2 years 10 months)

Directed enterprise-wide EAM and ERP transformation portfolios exceeding $50M+ in program value across multiple utility organizations. Advised leadership on strategic opportunities and drove innovation initiatives leveraging AI-enabled solutions and advanced analytics.

EAM ERP Program Management Governance AI advanced analytics Organizational Change Management Scaled Agile Framework (SAFe)Waterfall Hybrid Delivery P&L management Stakeholder Engagement

Senior Manager, Engineering and RD Services

Capgemini

Jul 2021 - Dec 2023 (2 years 5 months)

Directed a portfolio of utility transformation programs exceeding $30M+, providing executive oversight for delivery of complex EAM transformations. Oversaw execution of 5+ concurrent projects, ensuring 100% on-time delivery and exceeding performance SLAs.

EAM Program Management P&L management Stakeholder Management Risk Management SAP Oracle Telematics Mobile Solutions Pre Sales Proposal Development

Enterprise Asset and Work Management Director

Duke Energy

Jun 2015 - Jul 2021 (6 years 1 month)

Directed enterprise initiatives for workstreams within Duke Energy's Enterprise Asset Management (Maximo) Program, supporting multiple utility organizations. Governed design, configuration, testing, data conversion, and deployment of EAM capabilities and enterprise integrations.

IBM Maximo EAM Program Management Agile Azure DevOps Jira Kanban DevOps CI CD APIs Cloud Computing NERC FERC ISO 55000 SOX Stakeholder Management

ITSM Project Manager

Capital One

Jun 2011 - Jul 2014 (3 years 1 month)

Led enterprise technology initiatives within a highly regulated financial services environment, managing cross-functional delivery across Service Management capabilities. Established governance for program planning, performance reporting, SLAs, KPIs, and escalation mechanisms.

ITIL Service Management Incident Management Problem Management Change Management Release Management KPIs SLA Governance Stakeholder Management

Project Delivery Lead

Citi Group

Led project delivery, business process improvement, operational transformation, and data-driven performance initiatives within complex financial services environments.

Project Delivery Business Process Improvement Operational Transformation Data Driven Performance

Project Delivery Lead

American Home Mortgage

Led project delivery, business process improvement, operational transformation, and data-driven performance initiatives within complex financial services environments.

Project Delivery Business Process Improvement Operational Transformation Data Driven Performance