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Giorgio Amigoni

@giorgioamigoni

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Experienced Program Manager with a focus on team success.

Vietnam

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What I'm looking for

I am seeking a role in a collaborative environment that values innovation and growth.

I am an accomplished HR Program Manager with over five years of experience leading cross-functional teams and driving critical people initiatives. My journey has taken me through various roles in international settings, where I have successfully managed large-scale projects and developed innovative strategies to enhance operational efficiency. My commitment to excellence is reflected in my ability to create and implement consistent project plans that have led to 100% successful site launches.

Throughout my career, I have demonstrated a strong ability to build relationships and foster collaboration among diverse teams. My experience at Amazon, where I led a team of over 20 associates, has equipped me with the skills to identify customer-impacting issues and implement effective solutions. I take pride in my achievements, such as developing key performance indicators and automating processes that significantly reduced errors and improved productivity.

As I look to the future, I am eager to leverage my expertise in HR and project management to contribute to a dynamic organization. I am particularly passionate about creating inclusive work environments that empower individuals to thrive and achieve their full potential.

Experience

Work history, roles, and key accomplishments

HR Program Manager

Amazon

Aug 2020 - Mar 2025 (4 years 7 months)

Collaborated with cross-functional teams to achieve program objectives and monitored building progress for people-impacting spaces. Created and implemented consistent, repeatable expansion project plans for site launches, partnering with business line expansion teams to identify best practices.

Program Management Cross Functional Team Leadership Project Planning Stakeholder Management HR Operations Risk Mitigation Event Coordination Process Improvement

CS Team Manager

Amazon

Sep 2018 - Jul 2020 (1 year 10 months)

Led and developed a team of 20+ associates, supporting key employee life cycle processes under pressure. Identified customer impacting issues and implemented solutions to increase customer satisfaction, while also developing and achieving performance goals in line with global company vision.

Team Leadership Customer Service Process Improvement Employee Development Performance Management Conflict Resolution Training Programs Interviewing

HR Team Manager with Italian and English

Amazon

Jan 2018 - Aug 2018 (7 months)

Managed individual team members' performance and development, ensuring appropriate team coverage and monitoring key SLAs and KPIs. Built effective relationships with stakeholders and regional/global peers, actively seeking customer feedback to improve service levels.

HR Management Team Leadership Data Management Stakeholder Relationship Management SLA KPIs Conflict Resolution Auditing Process Improvement

HR Administrator with French and English

Amazon

Jan 2017 - Dec 2017 (11 months)

Took ownership of employee contacts and participated in the continuous improvement of HR processes. Communicated effectively with employees to explain and resolve queries and concerns, and led the automation of the payroll system to reduce manual mistakes.

Employee Relations Process Improvement Payroll Systems Onboarding Communication Problem Solving Automation Customer Service

Account Manager with French and Spanish customers

ExxonMobil

Apr 2016 - Dec 2016 (8 months)

Managed the logistic aspects of plastic feedstock sales orders for a portfolio of corporate customers. Acted as the central point among all relevant functions, including supply chain, logistics, manufacturing, and sales, to ensure smooth order processing and delivery.

Account Management Logistics Management Sales Orders Customer Relationship Management Supply Chain Coordination Communication Problem Solving Data Analysis SAP OasWinForm

Consultant

Italian Embassy in Czech Republic

Jan 2015 - Dec 2015 (11 months)

Developed and executed strategies for engaging with public policymakers on issues important to the Italian Foreign Ministry. Drafted political and economic analysis dossiers and advised internal colleagues on public policy matters.

Public Policy International Relations Stakeholder Engagement Event Planning Web Content Management Diplomacy Research

Collaboration

Center for Security Policy CESES

Apr 2015 - Jun 2015 (2 months)

Assisted with event planning and drafted dossiers related to security policy. Contributed to the research and analytical work of the center.

Event Planning Dossier Security Policy Research Analysis Collaboration Communication Data Collection Report Writing

Internship - Press and Communication Service

Cesvi Cooperazione e Sviluppo

Jan 2012 - Mar 2012 (2 months)

Assisted with press reviews, press releases, and the writing of editorial pieces. Provided support for event planning within the Press and Communication Service.

Editorial Event Planning Communication Media Relations Content Creation Research Public Relations Administrative Support

Internship - Press and Institutional Communication Service

Italian Ministry of Foreign Affairs

Apr 2011 - Sep 2011 (5 months)

Identified, evaluated, and constantly monitored Italian and foreign press for internal communication purposes. Managed the accreditation of foreign correspondents and journalists, and assisted with event planning.

Media Accreditation Event Planning Internal Communications Public Relations Journalism Research Data Analysis Administrative Support Diplomacy

Education

Degrees, certifications, and relevant coursework

Université libre de Bruxelles (ULB)

Master's Degree, International Relations, à finalité paix, sécurité et conflits

Completed a Master's Degree in International Relations, specializing in peace, security, and conflicts. The program provided in-depth knowledge of global political dynamics and conflict resolution.

Università degli studi di Bologna

Bachelor's Degree, International and Diplomatic Science

Obtained a Bachelor's Degree in International and Diplomatic Science. This program focused on the principles of international relations and diplomatic practices.

Istituto tecnico commerciale Maironi da Ponte

Chartered Accountant qualification, Accounting

Acquired a Chartered Accountant qualification from Istituto tecnico commerciale Maironi da Ponte. The curriculum provided foundational knowledge in accounting principles and practices.