Gilead Ogbonna

Manage structured content workflows, uploading, organizing, and maintaining educational modules across multiple concurrent courses. Own version control, file management, and quality assurance across a complex learning platform.

Maintain WordPress websites, optimize performance, and manage ongoing content updates. Provide tech support and troubleshooting, resolving client issues with high responsiveness.

Maintained the company's WordPress sites, managed content updates, improved performance and resolved technical support requests.

Provide weekly tech support across internal systems, and design/manage SharePoint sites for content access and collaboration. Edit and produce video content for internal communications and training.

Designed and produced online courses and learning resources for coaches, educators and businesses. Built the AI Agent Engineer Certification course for SmythOS on Thinkific, and set up course sites and LMS builds across 50+ client projects.

Led end-to-end execution for 50+ remote projects across the US, UK, Canada, and Nigeria, operating as de facto Chief of Staff for founders and coaches. Managed WordPress sites, LMS builds, and content workflows, and designed SOPs that enabled client scaling.

Uploaded, organised and maintained educational modules across multiple concurrent courses on the company's learning platform. Owned version control, file management and quality checks.

Designed and custom-built website pages and elements to support marketing campaigns and increase conversions. Used HTML, CSS, JavaScript, and PHP to customize features and improve site performance.

Founded and ran iAssist Africa, a remote staffing agency, and Geeroute Systems, a digital agency. Recruited, onboarded and trained virtual assistants, and delivered branding, websites, course builds and tech support for clients.

Taught A+ computer repair and ran training sessions for staff of government agencies.

Designed a blended programme that cut a typical six-month course to about three months.

Designed and taught an SPSS data analysis course for three PhD cohorts and delivered computer skills trainings at NYSC camps.

Taught A+ computer repair using Cisco IT Essentials curriculum to learners from Nigeria and Chad. Repaired hardware and software, and recorded video tutorials for self-paced learning.

Taught computer theory and practicals to primary and secondary students and later ran the computer programme at several schools.

Completed Startup School focusing on product management and e-learning theory, along with additional courses in instructional design and UX.

Completed HubSpot certifications in Email Marketing, Content Marketing, and Frictionless Selling in 2020.

Earned Google Certified Educator Level 1 certification in 2020.

Diploma in Computer Science from the University of Jos, Nigeria, from 2010 to 2012.