Open to opportunities

Gifty Sutherland

@giftysutherland

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Results-oriented IT Auditor and Compliance Analyst with digital banking expertise.

Ghana

Message

What I'm looking for

I am looking for a role that values compliance and security, offers growth opportunities, and fosters collaboration.

I am a results-oriented IT Auditor and Compliance Analyst with a strong background in digital banking and regulatory compliance. My expertise lies in optimizing digital operations and evaluating internal controls to identify risks and implement corrective actions. I am proficient in aligning solutions with SOX-ITGC, PCI DSS, HIPAA, and ISO 27001 standards, ensuring that organizations meet both business and regulatory objectives.

Throughout my career, I have successfully conducted audits of IT systems, identifying gaps in internal controls and recommending corrective actions to strengthen security postures. My experience includes collaborating with cross-functional teams to implement compliance measures and analyzing third-party vendor risks. I am committed to delivering high-quality solutions and have a strong foundation in customer service management, which allows me to maintain effective relationships with stakeholders.

Experience

Work history, roles, and key accomplishments

Current

IT Auditor & Compliance Analyst

Current

Yesyoucan Cybersecure, LLC

Jan 2023 - Present (2 years 5 months)

Conduct audits of IT systems to assess compliance with various standards including SOX-ITGC and PCI DSS. Identify gaps in internal controls and recommend corrective actions. Collaborate with teams to implement compliance measures and analyze vendor risks.

PCI DSS HIPAA GDPR NIST 800 53 COSO Risk Management Compliance Management Data Security

IT Auditor

Access Bank Ghana Limited

Apr 2020 - Nov 2022 (2 years 7 months)

Assessed systems for compliance with fraud prevention frameworks and regulatory standards. Reviewed operating procedures to ensure compliance and reduced operational risks. Evaluated IT project implementations and ensured data privacy.

Data Security Risk Management PCI DSS ISO 27001 AML KYC Compliance Management Cloud Concepts

Operations Officer

Access Bank Ghana Limited

Sep 2017 - Apr 2020 (2 years 7 months)

Managed ATM card portfolios and inventory, ensuring service consistency across branches. Led projects for card issuance upgrades and trained customers on digital banking products.

Vendor Management Project Management Customer Service Inventory Management Training Process Improvement

Finance Officer

Electricity Company of Ghana

Sep 2016 - Sep 2017 (11 months)

Assisted with payment processing and account reconciliations. Resolved customer issues and generated reports to identify financial trends.

Financial Reporting Customer Service Payment Processing Account Reconciliation Trend Analysis Communication Skills

Intern, Internal Audit & Risk Management

Unique Oil Limited

Jun 2015 - Aug 2015 (2 months)

Conducted inventory reconciliation and monitored fuel dispatches. Assisted in resolving delivery issues and enhancing relationships with Oil Marketing Companies.

Inventory Management Risk Assessment Compliance Monitoring Communication Skills Problem Solving

Sales/Customer Service Officer

Hellofood

Mar 2013 - Jan 2015 (1 year 10 months)

Performed direct marketing and provided customer service support both online and in person. Assisted in resolving customer inquiries.

Sales Customer Service Direct Marketing Problem Solving Communication Skills

Education

Degrees, certifications, and relevant coursework

CISA

Certification, Information Systems Auditing

2022 - 2024

Currently pursuing the Certified Information Systems Auditor (CISA) certification to validate expertise in auditing, control, and security of information systems.

Google

Professional Certificate, Cybersecurity

2023 - 2024

Pursuing the Google Cybersecurity Professional Certificate to enhance skills in cybersecurity practices and principles, focusing on protecting digital assets and compliance with regulatory standards.

CIBN (Chartered Institute of Bankers, Nigeria)

Membership, Banking

2023 -

Became a member of the Chartered Institute of Bankers, Nigeria, enhancing professional knowledge and networking within the banking and finance sector.

University of Ghana Legon

Bachelor of Science, Banking and Finance

2012 - 2016

Grade: Second Class Upper

Activities and societies: Head of the Sponsorship Committee for Elizabeth Frances Sey Hostel; researched Investors' Expectations of Risk & Returns from Stock Market Investment: The case of Ghana.

Completed a Bachelor of Science in Business Administration with a focus on Banking and Finance, achieving a Second Class Upper GPA. Engaged in various academic and extracurricular activities, enhancing leadership and teamwork skills.