Gift Effiong

I've supported customers remotely at Enterprise Life Assurance Company (Nigeria) Limited, responding to product, service, and company inquiries while handling complaints professionally.

I escalate issues to the appropriate teams and offer proactive customer support to help customers receive timely resolutions.

As a Virtual Assistant, I organize calendars, coordinate meetings, manage emails, conduct internet research, and complete data-entry tasks accurately. I use Google Workspace, Microsoft Office, Trello, Asana, and ChatGPT to streamline workflows and improve productivity.

I'm known for clear communication, active listening, empathy, attention to detail, and the ability to prioritize multiple tasks.