
Giancarlo Queiroz
@giancarloqueiroz
Administrative Analyst at Bgreen Ambiental S.A.; brings Salesforce Flow and data-management knowledge to CRM support.
What I'm looking for
At Bgreen Ambiental S.A., I support administrative activities and processes, including managing telephone lines and the company’s facilities.
Previously, as an Assistente Administrativo, I maintained customer information, addressed data inconsistencies, issued certificates, and helped customers with questions.
At Ministério da Economia, I supported administrative processes for an outsourcing contract, prepared payment spreadsheets, and tracked requests using SEI.
At CTIS, I provided telephone support to users of Sicoob systems. I’m transitioning into the Salesforce ecosystem, with practical Trailhead knowledge in platform administration, data modeling, security, and Flow Builder, plus programming logic in Java and Python.
Experience
Work history, roles, and key accomplishments
Analista Administrativo
Bgreen Ambiental S.A
Jan 2024 - Present (2 years 9 months)
Provided support for administrative activities and processes, managed telephone lines and building infrastructure, and contributed to cost control and efficient company operations.
Assistente Administrativo
Bgreen Ambiental S.A
Jan 2022 - Dec 2024 (2 years 11 months)
Managed client registration and maintenance, analyzed and resolved data inconsistencies, issued certificates, and provided customer support.
Auxiliar Administrativo
Ministério da Economia
Jan 2015 - Dec 2021 (6 years 11 months)
Monitored administrative aspects of outsourcing contracts, supported implementation and billing processes, and managed documentation via SEI system.
Atendente de Suporte
CTIS
Jan 2015 - Aug 2015 (7 months)
Provided technical support to users of Sicoob bank systems, handled phone inquiries, and assisted with system usage and demand registration.
Education
Degrees, certifications, and relevant coursework
Uni Projeção
Graduação, Análise e Desenvolvimento de Sistemas
Graduated in Análise e Desenvolvimento de Sistemas from Uni Projeção in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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