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Ghazanfar Ali

@ghazanfarali1

Experienced banking professional with a focus on operations management.

Pakistan
Message

What I'm looking for

I seek a dynamic organization where I can leverage my banking expertise and contribute to operational excellence.

I am Ghazanfar Ali, a dedicated banking professional with extensive experience in operations management. Currently, I serve as a Customer Services Manager at Bank Islami Ltd, where I oversee branch banking operations, ensuring compliance with regulatory requirements and internal policies. My commitment to excellence has been recognized through multiple awards, including Best Operation Manager in 2022 and Best Area Support Associate in 2020.

With a strong educational background, including an Associate Chartered Banker qualification, I have honed my skills in cash handling, customer onboarding, and financial crime prevention. My previous roles at Bank Alfalah Ltd have equipped me with a comprehensive understanding of branch operations, internal controls, and staff development. I am passionate about delivering superior service and contributing to the success of my organization.

Experience

Work history, roles, and key accomplishments

BL
Current

Customer Services Manager

Bank Islami Ltd

Jul 2024 - Present (1 year)

Managed entire branch banking operations, including cash handling, money transfers, and customer onboarding, ensuring compliance with regulatory requirements and internal policies. Supervised and monitored all branch affairs and transactions to minimize business risk and handle financial crime matters.

Education

Degrees, certifications, and relevant coursework

University of Sargodha logoUS

University of Sargodha

Master of Commerce, Accounts & Finance

2012 - 2014

Completed a Master of Commerce with a specialization in Accounts & Finance. This program provided in-depth knowledge of financial principles and accounting practices.

University of Sargodha logoUS

University of Sargodha

Bachelor of Commerce, Commerce

2010 - 2012

Obtained a Bachelor of Commerce degree from the University of Sargodha. The curriculum covered fundamental business and commerce subjects.

BS

BISE, Sargodha

I.Com., Commerce

2008 - 2010

Completed I.Com. (Intermediate of Commerce) at BISE, Sargodha. This foundational program prepared for further studies in commerce.

BS

BISE, Sargodha

Matric, General Studies

2006 - 2008

Achieved Matriculation from BISE, Sargodha. This marked the completion of secondary education.

Tech stack

Software and tools used professionally

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