Ghazanfar Ali
@ghazanfarali1
Experienced banking professional with a focus on operations management.
What I'm looking for
I am Ghazanfar Ali, a dedicated banking professional with extensive experience in operations management. Currently, I serve as a Customer Services Manager at Bank Islami Ltd, where I oversee branch banking operations, ensuring compliance with regulatory requirements and internal policies. My commitment to excellence has been recognized through multiple awards, including Best Operation Manager in 2022 and Best Area Support Associate in 2020.
With a strong educational background, including an Associate Chartered Banker qualification, I have honed my skills in cash handling, customer onboarding, and financial crime prevention. My previous roles at Bank Alfalah Ltd have equipped me with a comprehensive understanding of branch operations, internal controls, and staff development. I am passionate about delivering superior service and contributing to the success of my organization.
Experience
Work history, roles, and key accomplishments
Customer Services Manager
Bank Islami Ltd
Jul 2024 - Present (1 year)
Managed entire branch banking operations, including cash handling, money transfers, and customer onboarding, ensuring compliance with regulatory requirements and internal policies. Supervised and monitored all branch affairs and transactions to minimize business risk and handle financial crime matters.
Branch Operations Manager
Bank Alfalah Ltd
Jul 2021 - Jul 2024 (3 years)
Oversaw branch banking operations, ensuring efficiency, effective controls, and high service quality standards. Managed financial activities, including cash management, payments, and reconciliation statements.
Area Support Associate-Ops
Bank Alfalah Ltd
Mar 2018 - Jul 2021 (3 years 4 months)
Implemented internal policies and procedures, ensuring timely dissemination of guidelines to branches and monitoring compliance. Managed and supervised overall branch banking operations, focusing on efficiency and effective controls.
Counter Service Officer
Bank Alfalah Ltd
May 2016 - Mar 2018 (1 year 10 months)
Handled daily cash management, conducted financial activities for local payments, and maintained daily cash in hand. Provided account services to customers, including deposits, payments, and issuance of various banking instruments.
Education
Degrees, certifications, and relevant coursework
University of Sargodha
Master of Commerce, Accounts & Finance
2012 - 2014
Completed a Master of Commerce with a specialization in Accounts & Finance. This program provided in-depth knowledge of financial principles and accounting practices.
University of Sargodha
Bachelor of Commerce, Commerce
2010 - 2012
Obtained a Bachelor of Commerce degree from the University of Sargodha. The curriculum covered fundamental business and commerce subjects.
BISE, Sargodha
I.Com., Commerce
2008 - 2010
Completed I.Com. (Intermediate of Commerce) at BISE, Sargodha. This foundational program prepared for further studies in commerce.
BISE, Sargodha
Matric, General Studies
2006 - 2008
Achieved Matriculation from BISE, Sargodha. This marked the completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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