Open to opportunities

gharnie baba

@gharniebaba

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I turn user research and data science into product and operational insights.

Nigeria

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What I'm looking for

I'm looking for opportunities at the intersection of people, process, product, and data, where I can conduct user research, uncover patterns, build predictive models, and turn evidence-based insights into meaningful impact.

At ByteDance (LetsChat), I conducted experiments, surveys, interviews, and usability studies to uncover trends and translate research insights into practical solutions. I also use Excel, Python, SQL, and machine learning to analyze data and build predictive models.

Previously, I led operations at ByteDance (LetsChat) and Gona, improving efficiency by 10%, monitoring KPIs, managing resources, and introducing a manual process to detect fraudulent brand-ambassador activity. I thrive where people, process, and product meet, grounding decisions in empathy and evidence.

Experience

Work history, roles, and key accomplishments

User Researcher

ByteDance (LetsChat)

Jan 2022 - Dec 2024 (2 years 11 months)

Conducted comprehensive research to identify trends, patterns, and insights across different platforms. Designed and executed experiments, surveys, and studies to collect and analyze data.

Excel Data Analysis Data Visualization Research Design Survey Design Cross Functional Collaboration Documentation

Operations Manager

ByteDance (LetsChat)

Jan 2021 - Dec 2022 (1 year 11 months)

Oversaw daily operations to ensure smooth workflow and optimal productivity. Managed cross-functional teams, ensuring clear communication and alignment with business goals.

Operations Management Team Leadership Cross Functional Collaboration Budget Management Process Improvement Reporting

Operations Manager

Gona

Jan 2019 - Dec 2020 (1 year 11 months)

Managed day-to-day operations, ensuring smooth execution of processes and optimal resource utilization. Developed and implemented strategies to improve efficiency, reduce costs, and enhance productivity.

Operations Management Team Leadership Budget Management Vendor Management Inventory Control Process Improvement