Ghalib Mustafa

Engineered API-based data exchanges connecting enterprise financial workflows with Microsoft Fabric, enabling real-time reporting across a regulated pension platform. Automated 20+ hours of calculation and reporting work weekly and contributed to 99.9% availability for mission-critical reporting workflows.

Integrated CRM-to-billing operations connecting SuiteCRM, WHMCS, Stripe, and GoCardless, supporting 100,000+ monthly invoices with automated payment reconciliation. Developed multi-system data synchronization and exposed billing-event visibility through API-backed dashboards.

Customized CRM and billing workflows by extending SuiteCRM and WHMCS through PHP and JavaScript, consolidating two operational platforms within one controlled support and change-delivery model.

Led HubSpot CRM and CMS delivery for Pathway and NC Biotech implementations, developing webhook-driven integration middleware and designing governed HubSpot data models. Delivered multi-platform CRM consulting for Brainsell.

Built cross-platform CRM integrations synchronizing CRM, mobile, Magento, and WordPress services through PHP, JavaScript, and REST APIs. Automated operational CRM processes and governed cross-functional delivery.

Worked as an Associate Software Engineer, contributing to software development projects.

Worked on independent CRM and web integration projects, including HubSpot application workflows, CRM-to-billing integrations, and multi-platform integrations.

Bachelor of Science (Honors) in Software Engineering from Punjab University College of Information Technology (PUCIT), completed in 2018.

Certified as a SugarCRM Developer Specialist.

Certified as a HubSpot Sales Software professional.