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Gessica PedroGP
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Gessica Pedro

@gessicapedro

Administrative Support Manager at VIP Beauty Lounge, coordinating daily operations, client communications, documentation, and recruitment.

Angola
Message

At VIP Beauty Lounge, I coordinate daily administrative and operational activities, manage communication with clients and stakeholders, and organise documentation, contracts, staff records, and schedules.

I also support recruitment, candidate communication, and onboarding, and handle customer enquiries and complaints. I take care to maintain confidentiality when working with client, employee, and business information.

As a self-employed English Translator, I provided English–Portuguese and Portuguese–English translation services, reviewed documents, and supported communication between English- and Portuguese-speaking clients. My background includes business and technology studies, and certifications in cybersecurity, procurement and sourcing, and contracts and commercial agreements.

Experience

Work history, roles, and key accomplishments

VL
Current

Administrative Support Manager

VIP Beauty Lounge

Sep 2025 - Present (1 year 2 months)

Coordinate day-to-day administrative and operational activities. Manage communication with clients, employees, suppliers and external service providers. Organise documentation, contracts, staff records and schedules. Support recruitment, candidate communication and onboarding activities. Handle customer enquiries and complaints professionally. Maintain confidentiality when handling client, employe

VL
Current

Administrative Support Specialist

VIP Beauty Lounge

Sep 2025 - Present (1 year 2 months)

Apoio às atividades administrativas e ao funcionamento diário do estabelecimento. Comunicação e atendimento a clientes, prestando informações de forma cordial e profissional. Organização de documentação e apoio à coordenação de tarefas operacionais. Tratamento responsável de informações e apoio à comunicação entre clientes e equipa.

TF
Current

English Specialist

Tradutora Freelancer

Tradução de textos e documentos entre português e inglês. Atenção à precisão, clareza, contexto e confidencialidade dos conteúdos. Organização do trabalho e cumprimento de prazos acordados.

SE
Current

English Translator

Self-Employed

Provided English–Portuguese and Portuguese–English translation services. Translated and reviewed documents with attention to accuracy and confidentiality. Supported communication between English- and Portuguese-speaking clients. Managed assignments independently and worked to agreed deadlines.

BE

Administrative Assistant

BEFCO

Sep 2024 - Sep 2025 (1 year)

Provided administrative and secretarial support to facilitate efficient daily operations. Organised documents, records and professional correspondence. Assisted with scheduling, communication and routine office coordination. Responded to enquiries professionally and directed requests appropriately. Supported the preparation and organisation of business documentation.

PF

Nanny

Private family

Jan 2022 - Sep 2024 (2 years 8 months)

Provided full daytime care and supervision for a two-year-old child, maintaining a safe, caring and structured daily environment. Managed the child's daily routine, including meals, personal care, playtime, rest and age-appropriate activities. Administered medication to the child as instructed by the parent/family. Accompanied the child's mother and supported the family during hospital visits when

Education

Degrees, certifications, and relevant coursework

University of London logoUL

University of London

Business Administration and Management, General

Chalo Trust School logoCS

Chalo Trust School

High School Diploma, Computer Software Technology/Technician

UB

Ultimate Closer Sdn. Bhd

Master of Business Administration, Certificação/Curso

RJ

Rutgers the State University of New Jersey

Procurement & Sourcing Introduction

Sep 2026

GC

Google Cloud

Introduction to Large Language Models

Oct 2026

CS

Chalo trust school

Business and technology, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

2020 - 2022

ST

STARWEAVER

Mastering Active Listening in the Global Workplace

Oct 2026

RJ

Rutgers the State University of New Jersey

Supply Chain Logistics

Oct 2026

UB

University of California, Santa Barbara

Contracts and Commercial Agreements

Sep 2026

US

University of London • London Business School

Brand Management: Aligning Business, Brand and Behaviour

Jul 2026

ST

STARWEAVER

CEO Playbook: Generative AI

Nov 2025

GO

Google

Play It Safe: Manage Security Risks

Mar 2024

GO

Google

Foundations of Cybersecurity

Feb 2024

Tech stack

Software and tools used professionally

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