Gerise MacDonna-Richardson - Destination Officer - Blue Sea Anguilla | Himalayas
GM
Open to opportunities

Gerise MacDonna-Richardson

@gerisemacdonnarichar

Enthusiastic legal assistant with strong organizational and customer service skills.

Anguilla

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am an enthusiastic individual with a proven track record of excelling in both team-based and independent roles. My strong work ethic and excellent organizational skills have allowed me to thrive in various positions, particularly in customer service and legal assistance. Currently, I serve as a Legal Assistant at JM Dyer & Co, where I prepare legal documents, manage court calendars, and ensure efficient communication with various law firms. My experience has equipped me with the ability to handle multiple tasks effectively while maintaining a high level of professionalism.

In addition to my legal experience, I have worked as a Destination Officer at Blue Sea Anguilla, where I ensure that corporate groups enjoy a relaxing and memorable vacation. My role involves greeting guests and accompanying them on excursions, showcasing my strong customer relations skills. I have also held various administrative roles at CIBC FirstCaribbean International Bank, where I supported customer service operations and managed financial documentation. My diverse background in customer service and administration positions me as a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

BA
Current

Destination Officer

Blue Sea Anguilla

Jan 2019 - Present (6 years 5 months)

Responsible for ensuring corporate groups have a relaxing vacation, greeting guests upon arrival, and accompanying them on excursions.

JC
Current

Legal Assistant

JM Dyer & Co

Jan 2020 - Present (5 years 5 months)

As a Legal Assistant, I prepare legal documents, maintain attorney’s court calendar, service documents to law firms, and file documents at Court Registries.

CB

Administrative Coordinator

CIBC FirstCaribbean International Bank

Oct 2018 - Jan 2019 (3 months)

Supported the Customer Service Manager, ensured daily operational needs were met, and managed administrative processes.

CB

Customer Care Officer

CIBC FirstCaribbean International Bank

Jul 2016 - Dec 2016 (5 months)

Handled customer account openings, document filing, and internet banking queries, leading to a promotion to Sales Support Officer.

CB

Sales Support Officer

CIBC FirstCaribbean International Bank

Dec 2016 - Jan 2019 (2 years 1 month)

Processed personal, mortgage, and vehicle loans, ensuring compliance and proper documentation for loan processing.

CA

Sales Representative

Cable & Wireless Anguilla

Jun 2014 - May 2016 (1 year 11 months)

Engaged in phone and internet sales, provided customer service, and resolved customer issues related to cellular services.

Education

Degrees, certifications, and relevant coursework

AS

Albena Lake Hodge Comprehensive School

High School Diploma, General Education

2008 - 2008

Activities and societies: Member, TaizDaze Charity (2018 - present).

Completed high school education with a focus on foundational skills necessary for further education and career development.

Tech stack

Software and tools used professionally

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