At TISTA Science and Technology Corporation, I tested medical claims processing software for the Department of Veterans Affairs – Financial Services Center, including billing and reporting functions. I served as subject matter expert and lead QA analyst on the FSC Dialysis Provider Portal system, owning test strategy, test planning, and risk assessment for release readiness decisions.
I wrote and maintained over 3,500 test cases across concurrent projects and performed functional, regression, and integration testing. I reviewed requirements for testability, tracked defects through resolution, and communicated test progress and release risks to stakeholders.
At Bridge360, I developed QA test plans, procedures, and scripts for manual and automated testing across client engagements. I used SmartBear TestComplete alongside manual testing, and participated in Agile Scrum; I hold Certified SAFe Practitioner and Certified ScrumMaster credentials.
