Shanay Lavender

Created and maintained traceability matrices for healthcare-specific test cases, performed regression and system testing on patient data platforms, and identified critical defects to improve data accuracy. Developed detailed test documentation and participated in Agile ceremonies to align QA efforts with development sprints.

Executed functional and regression testing for healthcare platforms, authored test cases based on requirements, and logged defects in JIRA. Engaged in Agile cycles to ensure data compliance and test coverage across medical modules, improving claim resolution accuracy.

Reviewed business requirements for healthcare enrollment platforms, designed and executed test plans, and managed testing for Medicaid applications. Collaborated with stakeholders to validate coverage rules and achieved high test accuracy in QA scenarios.

Conducted manual testing on patient management systems, executed UI and backend testing for Medicaid eligibility modules, and documented bugs to improve defect resolution. Participated in Agile ceremonies to ensure compliance with healthcare standards.

Conducted User Acceptance Testing for banking portals, facilitated testing sessions with users, and developed UAT test plans to validate transaction accuracy. Collaborated with QA teams to ensure compliance with banking regulations and presented results to stakeholders.

Created and maintained traceability matrices for test cases linked to healthcare-specific requirements. Performed regression, integration, and system testing on patient data platforms and eligibility applications. Identified over 150+ critical defects in medical software workflows, significantly improving patient data accuracy.

Executed functional and regression testing of healthcare platforms supporting medical claims, billing, and member eligibility. Authored test cases in Zephyr based on requirements and use cases from medical business analysts. Logged and tracked healthcare-specific software defects in JIRA and collaborated on triage sessions.

Reviewed BRDs and FSDs for healthcare enrollment platforms to validate alignment with Medicaid policies. Designed and executed test plans and cases focused on eligibility determinations and patient application workflows. Collaborated with product owners and developers to validate coverage rules and system-generated notices.

Conducted manual testing on patient management and eligibility systems for assisted living healthcare services. Executed UI and backend testing on Medicaid eligibility determination modules, including create, renew, and closure workflows. Developed and executed functional, regression, and exploratory test cases ensuring HIPAA compliance.

Conducted User Acceptance Testing for customer-facing banking portals and internal financial transaction systems. Facilitated testing sessions with business users to gather feedback on system usability and functionality related to account management, transfers, and loan applications.