Gerald Mtetwa
@geraldmtetwa2
IT Systems Engineer specializing in cloud infrastructure, networking, and IT security.
What I'm looking for
I am an IT Systems Engineer with over three years of hands-on experience administering and supporting enterprise IT systems across Windows and Linux environments. I design, implement, and maintain secure infrastructure, focusing on uptime, compliance, and operational reliability.
My background includes cloud infrastructure architecture on Google Cloud Platform, Microsoft Azure and Microsoft 365 administration, virtualization, and strong networking skills including routing, VLANs, VPNs and firewall configuration. I have implemented monitoring and alerting (Grafana), supported VoIP/PABX systems, and applied ITIL practices for incident and service management.
I hold multiple industry certifications including CCNA, Ethical Hacker, DevNet Association and (ISC)² Certified in Cybersecurity, and I continuously pursue ITIL/Foundation knowledge. I bring a troubleshooting mindset, commitment to documentation, and a focus on secure, automated infrastructure to help teams maintain resilient production environments.
Experience
Work history, roles, and key accomplishments
Junior Cloud Engineer
Saylcoms Smart Technologies
Jun 2025 - Present (3 months)
Architected and implemented secure Google Cloud Platform infrastructure, automated provisioning, and managed monitoring and alerting with Grafana to support client cloud applications.
Monitored network performance and troubleshot issues across Development, QA, and Production environments while maintaining detailed network documentation to ensure uptime.
System Administrator
Ministry of Health and Child Care
Aug 2022 - Aug 2024 (2 years)
Administered Windows Server (2012–2019) and virtualization platforms, provided cross-site Windows and Linux remote support, and resolved VPN, LAN/WAN, and firewall connectivity issues to maintain secure operations.
Education
Degrees, certifications, and relevant coursework
University of Zimbabwe
Bachelor of Science, Electronics and Telecommunications Engineering
2020 - 2024
Grade: 2.1
Completed a Bachelor of Science in Electronics and Telecommunications Engineering with a 2.1 classification between October 2020 and June 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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