Geraldine Toralba

I’m a Detail-oriented Medical Billing Associate with hands-on experience in claims processing, insurance verification, and accounts receivable management. I focus on accurate submissions and timely reimbursements by validating patient records and diagnoses before claims go out.

At Xenon Health Anesthesia Services, I process and submit medical claims daily to support compliant, error-free billing. I review patient records and verify diagnoses using eClinicalWorks (eCW), ensuring the information matches what payers require.

I also manage patient registration, insurance verification, and payment posting through MediTouch. Using UnitedHealthcare (UHC), JPMorgan Chase (JPM), and Availity Portal, I verify eligibility, claim status, benefits, and posting payments—helping keep billing work organized and traceable.

When claims are denied, rejected, or aging, I follow up and handle patient and insurer communications using RingCentral. Backed by a HIPAA Certification and a strong commitment to data privacy, I bring clear communication, problem-solving, and attention to detail to improve collections and reduce billing issues.