Jerlan Malagdao
@jerlanmalagdao
I streamline medical billing, insurance verification, and denied-claim resolution.
PhilippinesWhat I'm looking for
I've supported US healthcare billing operations at VXI Global Holdings for Zynex, handling patient balances, insurance eligibility and benefits verification, denied claims, claims submission, ERA/payment posting, and rejection resolution.
I've also supported Modivcare transportation members and Uber Eats delivery partners, while earning a Quarterly Top Agent Award at 133% of KPI target. I'm HIPAA certified and experienced with Salesforce CRM, Availity, HealthLogic, RightFax, CoreFax, Dialpad, Zynex Billing System, and PromptEMR.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
VXI Global Holdings B.V.
Dec 2019 - Present (6 years 9 months)
Handles patient balance communication, denial management, and insurance verification for DME and NEMT accounts. Manages high call volumes and supports claims submission and payment posting.
Education
Degrees, certifications, and relevant coursework
University of Mindanao
Bachelor of Science, Accountancy
2017 - 2020
Pursued a Bachelor of Science in Accountancy at the University of Mindanao from 2017 to 2020.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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