George Turdzeladze

Launched RAG-based AI customer support automating 70% of tickets and delivered 5x faster response times; led platform engineering and scaled the team from 3 to 8 while designing high-concurrency backends and real-time WebSocket protocols with sub-50ms latency.

Launched and managed a kids clothing import and wholesale e-commerce business, overseeing operations, supply chain and commercial activities to establish market presence.

Founded a technical consultancy delivering full-stack MVPs including a 4-player real-time game (60 TPS) and AI-powered mobile apps, and evolved platform stacks from PHP/C++ to Python 3.13 and Go to improve delivery velocity and scalability.

Directed general business and P&L for a retail supermarket chain, driving operational improvements and commercial strategy across stores.

Oversaw country-level P&L and commercial operations for clothing and children's product retail, driving sales growth and building commercial teams.

Co-founded a consulting firm advising fashion retailers on operations management and strategic development to improve store performance and operational efficiency.

Managed retail operations and P&L across multiple retail formats (perfumery, clothing, sports goods), implementing commercial initiatives to drive sales and operational consistency.

Led country retail operations, drove sales targets and developed commercial teams to improve store performance and customer experience.

Managed brand operations in Kazakhstan, driving sales initiatives and local marketing to grow market share.

Responsible for driving regional sales and retail execution across the north region, achieving sales targets through commercial initiatives.

Managed commercial strategy for the Caucasus & Moldova region, driving sales initiatives and channel development to increase market penetration.

Led licensed brands marketing and brand management initiatives to support distribution and grow category presence.

Directed drinks category strategy and commercial activities to increase sales and category profitability across channels.

Managed premium toothpaste brand marketing and trade initiatives to drive category growth and brand equity.

Oversaw all brands for Georgia & Armenia, executing marketing and sales programs to grow regional performance.

Supported brand management activities including local marketing execution, sales support, and performance analysis.

Performed financial analysis and reporting to support business decisions and financial planning.

Completed BBA diploma in Finance & Accounting at Caucasus School of Business in 2005.