Open to opportunities

Ma Joahna Fuentes

@majoahnafuentes

Message

Detail-oriented administrative assistant with strong IT skills.

Philippines

Message

What I'm looking for

I am looking for a role that fosters growth and values teamwork.

I am a dedicated administrative assistant with a background in information technology and a strong commitment to excellence. I graduated with a B.S. in Information Technology from AMA Computer College, where I developed a solid foundation in various computer applications and programming. My professional journey has equipped me with diverse experiences, from working as an encoder at the Department of Social Welfare and Development to my most recent role at Bigtrucks Corporation.

Throughout my career, I have honed my skills in Microsoft Office, AutoCAD, and Adobe Photoshop, allowing me to contribute effectively to team projects and individual tasks. I pride myself on my ability to work independently while also thriving in collaborative environments. My positive attitude and willingness to learn have been key drivers of my success, and I am eager to bring my expertise to a new opportunity where I can continue to grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Bigtrucks Corporation

Feb 2022 - Present (3 years 4 months)

Provided comprehensive administrative support to management and staff. Managed office communications and maintained organized records.

Administrative Support Office Management Communication Microsoft Office

Admin Assistant

PLA Refrigeration

May 2021 - Present (4 years 1 month)

Provided administrative support to the team, including scheduling and document management. Assisted with various office tasks to ensure efficient operations.

Administrative Support Scheduling Document Management Office Management Microsoft Office

Call Center Agent

NTele Solution

Jan 2021 - Present (4 years 5 months)

Handled inbound and outbound calls, addressing customer inquiries and resolving issues. Maintained a high level of customer satisfaction.

Customer Service Communication Problem Solving CRM Software

Office Staff

Revive Trading

Aug 2016 - Present (8 years 10 months)

Managed office operations and maintained office supplies. Handled various administrative tasks to ensure smooth workflow.

Inventory Management Data Entry Customer Service Microsoft Office

Encoder

Department of Social Welfare and Development

Jun 2015 - Present (10 years)

Responsible for encoding various data and information into the system. Ensured accuracy and completeness of records.

Data Entry Microsoft Office Data Management

Assistant Secretary

Mindanao Tribal Communities Association of the Philippines

Jan 2015 - Present (10 years 5 months)

Provided administrative support and managed correspondence. Assisted in organizing community events and meetings.

Administrative Support Event Coordination Microsoft Office Communication

Education

Degrees, certifications, and relevant coursework

AMA Computer College

Bachelor of Science, Information Technology

Completed a Bachelor of Science degree in Information Technology. Gained foundational knowledge in various aspects of IT, preparing for a career in the field.